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404 Error when trying to Create a Route


Decrepit

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Posted

We received your email and will troubleshoot with you via email - we are looking for screenshots and any information regarding the route itself (for example, the parameters set for location, distance, etc...)

Posted

It happens whenever I click on the 'create a route' link from the 'create/edit a route' page. I have tried it on Chrome, edge, and on my phone. I've used the Wi-Fi at home as well as at the library and a couple other places with the same result. Attached is a screenshot of what I get.

Screenshot_20240607-132133.png

Posted

Can you post a screenshot showing the link you are clicking that is causing this error for you? I ask because unless I'm missing it, there is no "Create a Route" link on the "Create/Edit a Route" page.

Posted (edited)

It appears you are clicking the link in the last paragraph “See detailed instructions on creating a route.” That is the only obvious way to get an /h (as in help.) in your url. You need to provide From and To locales and hit Search. 
 

edited for clarity

Edited by GeoTrekker26
Posted

Solution was found.  Apparently the only way to get to the destination was by ferry.  If there isn't a bridge to get there, the program freaks out and doesn't know what to do.  Reset the end point to where the ferry is and had no problems after that.

 

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