Website doesn't work well - September 22nd

[+roxetak]

Anybody else have a problem to read logs and logging geocaches now? Or problem to load list of owned or holded TB?

 

I am so disappointed and angry.

 

I run on coffein & insulin & roxette & geocaching ;-)

 

Happy caching. Have a nice day. Carpe Diem.

 

roxetak

[+roxetak]

And I forgot for a slowly response when you press Send Log.

[+Team Canary]

I’m beginning to think Geocaching is going to be for the app only. The website is falling apart and the bug reports see no action. 

[Keystone]

There were server issues overnight (Seattle time) which the HQ team has been busy fixing this morning.  They believe that everything is getting back to normal.  If anyone continues to experience troubles, consider logging out and logging back in.  If the problem persists, please continue reporting that in this thread.

[+Team Canary]

7 hours ago, Keystone said:

There were server issues overnight (Seattle time) which the HQ team has been busy fixing this morning.  They believe that everything is getting back to normal.  If anyone continues to experience troubles, consider logging out and logging back in.  If the problem persists, please continue reporting that in this thread.

I cannot search with a Region or a country Filter. 

[Neos2]

On 9/22/2023 at 12:25 PM, Keystone said:

There were server issues overnight (Seattle time) which the HQ team has been busy fixing this morning.  They believe that everything is getting back to normal.  If anyone continues to experience troubles, consider logging out and logging back in.  If the problem persists, please continue reporting that in this thread.

Slow issues seem to be gone, but I still can't change map views. There is another thread on that matter, but it hasn't had any official response yet. 

I have only been able to load the default geocaching map view for at least three days now. Logging out and in again made no change.  

Edited September 23, 2023 by Neos2

[Keystone]

The "change map views" bug report and the "search by region" bug report appear to be unrelated to yesterday's server problems.  Yesterday's problems primarily impacted page loading speed and logging functionality.  If people are still having trouble loading logs or entering new logs since yesterday, this is the thread for you.

[+Team Canary]

11 hours ago, Keystone said:

The "change map views" bug report and the "search by region" bug report appear to be unrelated to yesterday's server problems.  Yesterday's problems primarily impacted page loading speed and logging functionality.  If people are still having trouble loading logs or entering new logs since yesterday, this is the thread for you.

Will you respond to the other thread?

[Keystone]

13 hours ago, Team Canary said:

Will you respond to the other thread?

 

If there are forum moderation issues that members of the volunteer moderator team may have overlooked, community members can use the "Report this post" feature so that any forum rule violations can be addressed.

[+Team Canary]

8 hours ago, Keystone said:

 

If there are forum moderation issues that members of the volunteer moderator team may have overlooked, community members can use the "Report this post" feature so that any forum rule violations can be addressed.

But, there is no problem with moderation, just a lack of response to concerns sent by email and on the forum. 

[+thebruce0]

On 9/24/2023 at 1:19 AM, Team Canary said:

Will you respond to the other thread?

 

18 hours ago, Keystone said:

If there are forum moderation issues that members of the volunteer moderator team may have overlooked...

 

10 hours ago, Team Canary said:

But, there is no problem with moderation...

 

Therefore keystone, a moderator, shouldn't be expected to respond to the other thread.

Edited September 25, 2023 by thebruce0

[+Team Canary]

So, who should respond? A lackey?
 

Not a moderator, agreed. It was a generic you. For anyone at Groundspeak. 
 

The issue appears to be resolved anyway. 

Edited September 25, 2023 by Team Canary
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