App not updating solved co-ordinates

[+AplusBminusC]

Hi, having a bit of trouble with the app and it's workings once a puzzle cache has been solved and it's co-ords updated - here's what normally happens...

 

New cache gets published -  I solve that on a PC using geocaching.com, get through the checker correctly - edit the co-ords - refresh map view - map now shows jigsaw piece icon in correct spot on map. Works as expected.

 

Go mobile to physically find the cache - android app shows jigsaw piece in correct solved spot at newly updated co-ords as expected.

Here's where things get sketchy - asking mobile app to either navigate or give driving directions to this newly solved cache will direct me to the original unsolved co-ords. Checking in the app shows the correctly updated co-ords are shown, the map shows the correct updated co-ords yet asking it to do anything useful with them directs me back to the original co-ords. Have seen this an hour after solving on PC.

Looks to me like some kind of syncing issue (also have problems on some caches once logged as found with them still showing with an unfound icon and not updating for anything from a few minutes to hours). Have tried restarting app, switching from map view to messages and back to reload map, scrolling map to another area and back to reload caches but can't seem to hit on a working solution other than waiting and hoping or messing about manually pasting solved co-ords into google maps and using that to find which is far from ideal.

Anyone got any solutions please?

Edited July 6, 2023 by AplusBminusC

[RuideAlmeida]

57 minutes ago, AplusBminusC said:

Anyone got any solutions please?

 

Just create a new Waypoint with the solved coordinates, by instance. Then navigate to this new Waypoint.

[+Max and 99]

6 minutes ago, RuideAlmeida said:

 

Just create a new Waypoint with the solved coordinates, by instance. Then navigate to this new Waypoint.

A few years ago the app was having an issue with this and navigating to the posted coordinates instead of the solved coordinates. 

I now do what you suggested: add an additional waypoint, which only takes a couple seconds.

Edited July 6, 2023 by Max and 99

[+AplusBminusC]

Good suggestions, thanks!

 

Didn't check waypoints to see if the actual waypoint got updated - maybe it only updates on the cache front page and doesn't push out the original to solved waypoint update till later. Will solve a few puzzles and check just for the sake of curiosity.

[+barefootjeff]

Did you try forcing a refresh of the cache page in the app? On the cache's top-level page, swipe down with your finger.

[+AplusBminusC]

Didn't try that, but the few I solved on PC last night instantly refreshed on the app, waypoints all updated and able to navigate to solved so couldn't replicate for now.

 

Will try this next time I get a funky one that misbehaves, thanks for the idea.

 

[+Max and 99]

It's possible, but since the puzzle icon was showing on the app map I didn't think a refresh would be the issue. 

[+RCH65]

Have this issue every now an then.
"Just create a new waypoint" is a good workaround, but not a solution.

Looks like a bug in the app...

[+AplusBminusC]

There seems to be an issue with 2 different sets of data - "map data" and "cache data".

 

Logged a find today, cache data showed as found, map didn't show a smiley. Went back into cache details, defo showing me in the list of logs, back to map, still showing not found icon.

 

Went back into cache, swiped down to refresh as BFJ above suggested, back to map view and icon was updated. Not an exhaustive debugging but it worked that time.
 

Haven't had a waypoint problem again yet but will be interesting to see if a refresh sorts this too.