Poor performance (since months), maybe due to scripts from jquery.com

[+Cachy]

Browsing on geocaching.com gets slower, slower and slower - INACCEPTABLE SLOW for a paid service!

 

The 'speed' is often comparable to a homemade and private server, based on historic computer technology, connected by an analogue modem in someones cellar.

 

Maybe everything runs smooth in Seattle or the USA, but in Europe, when loading a listing, logs are often missing for 20 seconds or more, while the status bar shows the following

 

TLS handshake with code.jquery.com
or just
Waiting for code.jquery.com

 

(That's NOT the problem where you have to accept strategic cookies to get logs loaded!)

 

Regarding older information found in the world wide web sites shall NOT link to code.jquery.com but place the code on their own web space instead if they don't want to have performance problems. I don't know if that is still a fact, but maybe it's worth a try!?

 

More problems to be named?

Sometimes I have to wait to add a cache to a list. Eyerything seems to be loaded completely but the needed script is missing.

Sometimes I write a new log and suddenly my entered text is gone, everything is empty again. Another unloaded script finished late?

Sometimes I like to edit a finished log, but a click on the pencil just loads the page where I can enter a new log. Checking my finds the log was definitey sent!

 

In honor to all owners I don't like to do automated mass logs, but problems like these will result in nothing else than this!

 

It would be very nice to have an official statement from Groundspeak about the neverending performance problems, e.g in the newsletter.

 

 

As far as I know, Groundspeak prefers to have more than one complaint to react, so it may be helpful if everyone with the same problems comments this topic!

 

Regards

Cachy

 

Wuppertal, Germany

Edited October 17, 2020 by Cachy
Minor error corrections

[+dprovan]

Here in the US, I haven't seen a major problem, but, from time to time, I have had slowdowns consistent with what you're talking about. Not really enough to complain about, though. I, too, have connected the problem to waiting for a third party website. To be fair, as web development has gotten more and more complicated, I've noticed a trend of websites relying on third party resources that are out of their control and, consequently, reducing their quality to the level of the companies they're depending on. I hope GS takes your observations to heart and works at getting third party components served up from GS's servers so the experience is more consistent. In particular, I think you're right that one problem here is that the resource is easy to access from here in the US where they're doing development, but not as consistently available globally as geocaching.com. Even if the third party websites are as reliable as geocaching.com, that still allows that frustrating and confusing situation where geocaching.com is working fine, but the site being used behind our backs is down or slow.

[+terratin]

Oh yeah, I see the same slowdown as well on all the points you mention.

 

Also, the browse map loads so ridiculously slow, and needs regular refreshs because the caches are (once again) not clickable after the first cache was opened from that map.

[+@rthur]

+1 same problem for me

[+MrDosinger]

Same for me. And I was SHOCKED yesterday when I arrived in the US, for the first time in 5+ years with my laptop and time for geocaching, and found the site to load super quickly, even the message center which is barely usable at all in Germany.

 

HQ, are you having serious issues with how your website is set up to serve your international customers, including the biggest markets?!

[+2Abendsegler]

The thread is almost 4 years old.

Even here in Germany, the geocaching pages, including the message center, usually load in a reasonable amount of time. Perhaps the problem you described is not of a fundamental nature.

[+CCFwasG]

7 hours ago, 2Abendsegler said:

The thread is almost 4 years old.

Even here in Germany, the geocaching pages, including the message center, usually load in a reasonable amount of time. Perhaps the problem you described is not of a fundamental nature.

I'm in the U.S. and all day today (unusually) every page I try to load comes up INCREDIBLY slowly. I have tried on a few browsers - all same. So slow that when I click search to look for a cache, it sits there on the dashboard page and does nothing for about 15-30 seconds, then finally loads the most basic page on GC dot com. Something is up, because it is not my connection. Everything else here working fast and fine.