iOS Problem Connecting

[+Quiet Wheel 0]

I get the error, "Connection Problem - Uh-oh. There was a problem connecting to the Geocaching servers..." It happens using cell data or wi-fi. I am NOT using a vpn. I can connect and login on my laptop. iPhone 7. iOS 13.6.1.

[+Max and 99 2153]

9 minutes ago, Quiet Wheel said:

I get the error, "Connection Problem - Uh-oh. There was a problem connecting to the Geocaching servers..." It happens using cell data or wi-fi. I am NOT using a vpn. I can connect and login on my laptop. iPhone 7. iOS 13.6.1.

Just tried it on the iPhone and no connection problems here. 

[+Quiet Wheel 0]

Still the same issue today.

[+kunarion 2698]

1 hour ago, Quiet Wheel said:

Still the same issue today.

 

Which version of the App is it?

 

If it's the old "paid" App, I think that's the error it shows.

[Keystone 3458]

10 minutes ago, kunarion said:

 

Which version of the App is it?

 

If it's the old "paid" App, I think that's the error it shows.

As the OP has not logged any cache finds since 2014, this is a likely cause. 

 

If so, the OP should install and use the current free official Geocaching App for iPhone, which is working fine.

[+Quiet Wheel 0]

That was it.The old app appeared to launch fine and didn't show any updates, but failed to contact the server.

Am I missing something or does the iphone app not have a way to find my hides or my finds?

Edited October 16, 2020 by Quiet Wheel

[+Max and 99 2153]

4 minutes ago, Quiet Wheel said:

That was it.The app appeared to launch fine and didn't show any updates, but failed to contact the server.

Am I missing something or does the iphone app not have a way to find my hides or my finds?

They show on the map. I also have a list of my finds to help me find them quicker on the app.