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No email selection on notification


Ricie

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Posted

Hello,

If i set a notification on new caches, the selection menu for select the email adress is not working. I can't select an adress and the email adresses i have add on my account are verified.

It's looks like the website think's i don't have an email adress.

How can i fix this? 

Posted
26 minutes ago, Ricie said:

Hello,

If i set a notification on new caches, the selection menu for select the email adress is not working. I can't select an adress and the email adresses i have add on my account are verified.

It's looks like the website think's i don't have an email adress.

How can i fix this? 

Does the page look like this for you?

 

 

Notification email.png

  • Helpful 1
Posted

https://www.geocaching.com/account/settings/emailpreferences

 

Go there and make sure the site has an email address that's Validated. 

 If there is something there, Validated, then this will take staff to fix. Use contact us https://www.geocaching.com/help/

  • Helpful 1

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