Alliemay7510 Posted April 7, 2020 Share Posted April 7, 2020 After a very long Hiatus, I decided to return to Geocaching with a fresh new account- the only problem is-- I've tried numerous times to purchase a Premium upgrade and it won't take any of my payment methods-- Since the store is on lockdown I assume this is why????--- 1 Quote Link to comment
+Max and 99 Posted April 7, 2020 Share Posted April 7, 2020 9 minutes ago, Alliemay7510 said: After a very long Hiatus, I decided to return to Geocaching with a fresh new account- the only problem is-- I've tried numerous times to purchase a Premium upgrade and it won't take any of my payment methods-- Since the store is on lockdown I assume this is why????--- Oh wow, I hadn't thought of that. How exactly did you try to purchase an upgrade? Quote Link to comment
+Max and 99 Posted April 7, 2020 Share Posted April 7, 2020 P.S. The website says you can still contact them, in case you want to ask them directly. Quote Link to comment
Alliemay7510 Posted April 7, 2020 Author Share Posted April 7, 2020 I tried my bank debit card- also a network pay card- also paypal….each time it declines Quote Link to comment
+Max and 99 Posted April 7, 2020 Share Posted April 7, 2020 2 hours ago, Alliemay7510 said: I tried my bank debit card- also a network pay card- also paypal….each time it declines Specifics like what page are you renewing on? I'm trying to help but I need to know the process you are using. Are you upgrading the membership from your profile page on the website? What are you clicking there? I'm just a regular geocacher trying to solve the mystery. ? Quote Link to comment
+cerberus1 Posted April 7, 2020 Share Posted April 7, 2020 4 hours ago, Alliemay7510 said: After a very long Hiatus, I decided to return to Geocaching with a fresh new account- the only problem is-- I've tried numerous times to purchase a Premium upgrade and it won't take any of my payment methods-- Since the store is on lockdown I assume this is why????--- Your best bet is probably contacting HQ's Help Center, and let them know your issues. Quote Link to comment
Alliemay7510 Posted April 8, 2020 Author Share Posted April 8, 2020 Thanks everyone, I was finally able to get it to go through with Paypal… Huge PITA but it's done- I do appreciate you trying to help. Quote Link to comment
+cerberus1 Posted April 8, 2020 Share Posted April 8, 2020 1 hour ago, Alliemay7510 said: Thanks everyone, I was finally able to get it to go through with Paypal… Cool. You probably already know, but signing out and back in will show you PM here too. Quote Link to comment
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