karimmakni Posted October 23, 2017 Share Posted October 23, 2017 Hi, I deactivated my premium account two months ago mut you still charge my account ?? !! I can see on my google account "You do not have any subscription for this account." What is wrong? Thx Quote Link to comment
Keystone Posted October 23, 2017 Share Posted October 23, 2017 Your profile says you are a basic member, not a premium member, as of today. For account and billing questions, you should write to Geocaching HQ support via the Help Center. Quote Link to comment
karimmakni Posted October 23, 2017 Author Share Posted October 23, 2017 I known but my account is still debited Quote Link to comment
+niraD Posted October 23, 2017 Share Posted October 23, 2017 5 hours ago, Keystone said: For account and billing questions, you should write to Geocaching HQ support via the Help Center. Quote Link to comment
+CAVinoGal Posted October 23, 2017 Share Posted October 23, 2017 9 hours ago, karimmakni said: I known but my account is still debited Those charges are for July and August; we are now in October. If the August charge covered through mid Spetember, that would be when the membership ended. Have you been billed for September and October? Quote Link to comment
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