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karimmakni

My premium account

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Hi,

I deactivated my premium account two months ago mut you still charge my account ?? !!

I can see on my google account "You do not have any subscription for this account."

What is wrong?

 

Thx

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Your profile says you are a basic member, not a premium member, as of today.

For account and billing questions, you should write to Geocaching HQ support via the Help Center.

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5 hours ago, Keystone said:

For account and billing questions, you should write to Geocaching HQ support via the Help Center.

 

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9 hours ago, karimmakni said:

I known but my account is still debited

Geocaching.png

Those charges are for July and August; we are now in October. If the August charge covered through mid Spetember, that would be when the membership ended.  Have you been billed for September and October?

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