+dustymax Posted August 2, 2017 Share Posted August 2, 2017 I have found 42 caches since renewing my premium membership, but didn't get credit for favorite points. Why not? Thanks Quote Link to comment
+GeoTrekker26 Posted August 2, 2017 Share Posted August 2, 2017 It would probably be better to contact the help center for an account specific question. Go to geocaching,com, scroll to bottom of the page and select Help located below Contact us. Quote Link to comment
+cerberus1 Posted August 2, 2017 Share Posted August 2, 2017 (edited) 3 hours ago, dustymax said: I have found 42 caches since renewing my premium membership, but didn't get credit for favorite points. Why not? Thanks Were you a basic member during any of that time? Once you drop pm, you won't get those in-between, like when you first started and became pm, you'll only get back the ones you had as pm. - From the Help Center, "If you found caches as a Basic member, you are prorated Favorite points the first time you become a Premium member. If your subscription lapses for any reason, you will not earn Favorite points until you renew your Premium membership, at which time the Favorite points will start accruing again at one Favorite point per 10 finds". Edited August 2, 2017 by cerberus1 spllellinng Quote Link to comment
+dustymax Posted August 2, 2017 Author Share Posted August 2, 2017 They have my credit card info and renewed me automatically. That's why I don't understand. Quote Link to comment
+cerberus1 Posted August 2, 2017 Share Posted August 2, 2017 Then GeoTrekker26 is correct, you'll probably need to scroll to the bottom of this page, and hit Contact Us. Quote Link to comment
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