+tsnyder88 Posted January 29, 2017 Posted January 29, 2017 Premium member upgrade not working On my iOS browser when I push the review order button it does nothing. Quote
SnowstormMK Posted January 30, 2017 Posted January 30, 2017 Premium member upgrade not working On my iOS browser when I push the review order button it does nothing. Hey, could you please contact us via Help Center so that we can look into it? Cheers, Martin Quote
+jackhipi Posted March 31, 2017 Posted March 31, 2017 Martin, this is still a problem, the site will not let you upgrade another member, even when trying another browser. Your site allows you to put in the name on the credit card but then skips over the card information. It only allows you to put in your billing info, but then will not let you advance or use pay pal instead. Is there a phone number to call so that I can get a player upgraded today? Quote
+MSV81 Posted March 31, 2017 Posted March 31, 2017 Also having problems, need to upgrade an account and have tried all browsers known to me, both iOS and PC but none will let me put in the card number or allows me to go by PayPal. Quote
+jturtle Posted March 31, 2017 Posted March 31, 2017 I have the same problem... Want to use the 50% upgrade offer for basic members, I have written to the Geocaching support now... Quote
+noncentric Posted March 31, 2017 Posted March 31, 2017 Martin, this is still a problem, the site will not let you upgrade another member, even when trying another browser. Your site allows you to put in the name on the credit card but then skips over the card information. It only allows you to put in your billing info, but then will not let you advance or use pay pal instead. Is there a phone number to call so that I can get a player upgraded today? Also having problems, need to upgrade an account and have tried all browsers known to me, both iOS and PC but none will let me put in the card number or allows me to go by PayPal. You may get a quicker response if you send an email through the Help Center. That often seems to be more expedient than posting in the forums. Quote
+jturtle Posted April 1, 2017 Posted April 1, 2017 I tried again... now it is working for me... but I don't know what have changed. I used this link: https://payments.geocaching.com/promotion/spring2017 Quote
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