Garmin gpsmap 64s error on zoom levels

[+GArUnE 0]

i have one Garmin gpsmap 64s,

 

when i go to Map -> Advanced map setup -> zoom levels

 

instead of this :

 

 

is shown this:

 

 

and when i they to change the options, my gps suddenly shuts down

 

to fix this i have to create a new profile, but after a while is shows again the wrong options

 

someone knows what is happening?

Edited September 6, 2014 by GArUnE

[+JohnCNA 55]

I have reported the exact same thing to Garmin. So far, they have not identified the cause and issued a fix. If you do a master reset it will be cleared, but eventually it will return. Fortunately this is a setting that you usually only set once.

[+GArUnE 0]

so lets wait for the correction... :S

[+JohnCNA 55]

so lets wait for the correction... :S

 

I had spoken to Garmin tech support about this, and they suggested that a corrupted map file could cause this. In my case, removing the "My Trails" map from gpsfiledepot.com cured this condition. I have downloaded the updated "My Trails" map but it does the same thing. I also noticed that when My Trails was enabled, it disabled the Garmin 24k Topo map and would only show the generic basemap instead. I had emailed the author of My Trails, but I have not yet seen a resolution to that. I have no such problems with other maps from gpsfiledepot, just this one. But taking My Trails off the device cured this issue of the zoom data fields getting corrupted and crashing the 64s.

[+doc73 0]

Well that's good to know since that was a map ready to be put on my 64... Thanks for the info.

[insig 0]

It wouldn't be the first time "My Trails" has caused something wonky to happen in a Garmin unit -- GPS Tracklog's review of the eTrex 20 encountered an issue in the map list that was caused by that map. It was fixe din the October 30, 2011 update to the map (as listed here).

[+Forest-Ghost 12]

I have spoken to garmin about this same issue now multiple times and they said that they will not fix this problem. I have been using the Missouri My trails maps and also topo maps and every time the compass locks up.