+BlackRose67 Posted June 9, 2014 Share Posted June 9, 2014 Since my PM was coming up for renewal, on May 24 I opted to set up Paypal auto-renewal. I received an e-mail indicating I was now a Premium Member. My renewal date was June 3rd. It's now June 8th and while I am still a Premium Member, I still have the "Renew Membership" link appearing next to my avatar on the site. I just checked my Paypal account and there have been no transactions from Geocaching.com between May 24th and today. I just want to make sure that I am not going to lose my PM at the most inopportune time, given the busy summer caching season ahead of me this year. Quote Link to comment
+Gitchee-Gummee Posted June 9, 2014 Share Posted June 9, 2014 (edited) I had noticed that link remained in place for our last renewal also. The renewal went off without a hitch, but that link remained for a week or so after. Check this link http://www.geocaching.com/account/ , Your Membership box should say whether you are up-to-date or not. Edited June 9, 2014 by Gitchee-Gummee Quote Link to comment
Sara B Posted June 9, 2014 Share Posted June 9, 2014 Since my PM was coming up for renewal, on May 24 I opted to set up Paypal auto-renewal. I received an e-mail indicating I was now a Premium Member. My renewal date was June 3rd. It's now June 8th and while I am still a Premium Member, I still have the "Renew Membership" link appearing next to my avatar on the site. I just checked my Paypal account and there have been no transactions from Geocaching.com between May 24th and today. I just want to make sure that I am not going to lose my PM at the most inopportune time, given the busy summer caching season ahead of me this year. Hi there! If you would still like assistance with this inquiry, please let me know. We can discuss your subscription details via email. You are welcome to email in to geocaching.com/help any time as well. Kind Regards, Sara Community Manager Geocaching HQ Quote Link to comment
+TheWeatherWarrior Posted June 9, 2014 Share Posted June 9, 2014 I seem to remember that there was a delay when I did the same or similar. Probably already done, but make sure you fully sign out of anything and everything signed in (site, app, etc.). I do know the app has to be signed out and in again, but seem to remember the site (including the forum if you post there) had to be reset via log out/in. Quote Link to comment
+BlackRose67 Posted June 10, 2014 Author Share Posted June 10, 2014 Since my PM was coming up for renewal, on May 24 I opted to set up Paypal auto-renewal. I received an e-mail indicating I was now a Premium Member. My renewal date was June 3rd. It's now June 8th and while I am still a Premium Member, I still have the "Renew Membership" link appearing next to my avatar on the site. I just checked my Paypal account and there have been no transactions from Geocaching.com between May 24th and today. I just want to make sure that I am not going to lose my PM at the most inopportune time, given the busy summer caching season ahead of me this year. Hi there! If you would still like assistance with this inquiry, please let me know. We can discuss your subscription details via email. You are welcome to email in to geocaching.com/help any time as well. Kind Regards, Sara Community Manager Geocaching HQ Sent you a PM. Received an e-mail from HQ saying the renewal failed. Quote Link to comment
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