non-collectible Geocoin can't log correctly

[+MaxB on the River]

We have been working with the owner of geocoin: TB5QQWR for 2 weeks trying to log his proxy geocoin into our possession.

 

At first Owner had it set as a collectible. He changed this so the coin page lists it as not a collectible and in his possession. However when we try to log with the correct coin number (brings up the page, etc), the only types of logs we can do is Write Note and Discover It. There is not a grab from holder. We have logged over 24,000 trackables, so understand how to complete the log.

We have tried this on 2 different PC machines, cleared the temp files, etc.. Browsers: IE 8, IE 9 and Google Chrome, with the same result.

 

Can geocaching please explain the problem. The owner wants the proxy to travel, but it can't be tracked from cache to cache.

 

Screen shot included.

[+NanCycle]

I think he also has to move it to his inventory, as it is probably showing as in his collection.

[+Gitchee-Gummee]

Yup, it isn't a "collectible" issue, it is a personal "inventory" issue.

 

If he were to pull it out of his Collection and place it into his Inventory, there wouldn't shouldn't be any problem logging it.

Edited August 6, 2013 by Gitchee-Gummee

[+Kacher82]

I'm thinking the same as the posts above. The first log shows the owner moving it to their collection, but no logs show them moving it back to their inventory.