+buti_oxa Posted May 13, 2013 Share Posted May 13, 2013 Thissupport topic)states it should have happened, and yet I do not see it. The favs for the caches I found after going premium have started accumulated, but those from basic days never appeared. Is it a bug or I misunderstand the support topic text? Quote Link to comment
+Lieblweb Posted May 13, 2013 Share Posted May 13, 2013 Thissupport topic)states it should have happened, and yet I do not see it. The favs for the caches I found after going premium have started accumulated, but those from basic days never appeared. Is it a bug or I misunderstand the support topic text? How long has it been since you became a premium member? And how many geocaches have you found since becoming a premium member? Quote Link to comment
Moun10Bike Posted May 13, 2013 Share Posted May 13, 2013 buti_oxa, I have granted you your missing Favorite points. We had an issue where purchases made via the iPhone app were failing to grant retroactive Favorite points. Did you by chance purchase your membership through the app? Quote Link to comment
+buti_oxa Posted May 15, 2013 Author Share Posted May 15, 2013 buti_oxa, I have granted you your missing Favorite points. We had an issue where purchases made via the iPhone app were failing to grant retroactive Favorite points. Did you by chance purchase your membership through the app? Thank you. No, I did everything through the site. I do not have a phone. Quote Link to comment
+Zomby85 Posted May 23, 2013 Share Posted May 23, 2013 Hi, i have the same behaviour on my account. I got only Favourite points for caches i found as a premium member. Regards, Zomby85 Quote Link to comment
Moun10Bike Posted May 23, 2013 Share Posted May 23, 2013 If you have this issue, please send an email through http://support.Groundspeak.com/index.php?pg=request and we will investigate. Thanks! Quote Link to comment
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