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Site issues after Oct. 16 hardware update


Sol seaker

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Posted

Some avatars in the forums aren't showing up.

 

It's pretty consistent. Mine is not showing up, while Swine Flew and Knowschad's are. There are others that are not showing up either, such as pnpure, TheAlabamaRambler, The Blorenges and others. It seems that those that don't show up don't show up anywhere, while those showing up are able to be seen all over.

 

I just clicked on my profile to see if they are showing up there and it seems the website is down. So this may be a temporary problem related to the website being down.

If so, please ignore this.

 

Thanks!

Posted

From cache page, going to image gallery, thumbnails don't load.

 

From cache page, clicking on image icon in log, I get "The requested content cannot be loaded. Please try again later."

 

Having trouble loading photos to logs.

Posted

Yeah, same thing here: there are no pics (which are hosted by geocaching.com) at cache description or gallery at all. And the avatars are missing, too.

Posted

Not seeing any pictures/avatars here either.

Also unable to upload/add images to my own cache.

 

* Something went wrong with the image upload, please try again later.

Posted

Just preparing to go to a Mega and no pictures for me either...I need to download and print off some images for some puzzles..hopefully the pics will reappear soon?

Posted (edited)

No images at all on cache pages or forums, except my own avatar (presumably because it's buffered locally).

(Edit) some images are there, but some not (for instance, no photo gallery pics on cache pages).

Edited by Happy Humphrey
Posted

Same problem here.

All photos that were hostend on geocaching.com are missing.

Photos hosted on my own server = no problems.

So I think something went wrong during last downtime.

Hopefully they can restore it, it would be a pitty if all images (e.g. earthcache-photos, galleries etc.) are lost.

Posted

Same problem here.

All photos that were hostend on geocaching.com are missing.

Photos hosted on my own server = no problems.

So I think something went wrong during last downtime.

Hopefully they can restore it, it would be a pitty if all images (e.g. earthcache-photos, galleries etc.) are lost.

 

It seems as though "STATISTICS" are also missing!

Posted

Server Error

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Posted

Any untested migration? On img.geocaching.com appears:

 

------

[red]The folder containing old images (E:\Images) does not exist. Make sure you have the correct path in the 'OldRootFolder' web.config setting.

 

The folder where new images will be placed (E:\FileAssetsGC) does not exist. Make sure you have the correct path in the 'FileAPIRootFolder' web.config setting.

 

The folder where new images using the old convention will be placed (E:\FileAssetsGC\OldConvention) does not exist. Make sure you have the correct path in the 'OldImageConventionFolder' web.config setting.[/red]

[green]

The handler will convert png files to jpg format.

 

The number of levels deep the directory structure will go: 4

 

The number of digits in each folder name: 1

 

The handler will not delete old Waymarking images.

 

The handler will not delete old geocaching images.

 

The handler will not copy the original image to the new folder structure.

 

The handler will not add records to the file asset database.

[/green]

---------

 

The good thing is there are notices about no deleting original images, maybe...

Posted

All said in the title ... just in case some mobile device don't show:

 

Missing announcement that there are problems with pictures

 

How about a header-posting that there are problems with some pictures?

 

Is it really that hard to tell your CUSTOMERS that there is a problem and not 100% of them have to find out themselves that it is not their computer or internet connection or server or ....

If you're doing changes: test them and ACT appropriately.

Posted

Same here - Germany...

 

No avatars, no photos in the cache description. One photo icon I clicked on returned a 404 for me. Had the same message for img.geocaching.com that taxoft quoted. :(

Posted

Maybe the problem (that I confirm because I can't see pictures in the logs I received the notification) is recent and the technical staff is still analysing it. I recall enjoying some pictures in the log yesterday, so the problem seems recent to me.

Posted

Maybe the problem (that I confirm because I can't see pictures in the logs I received the notification) is recent and the technical staff is still analysing it. I recall enjoying some pictures in the log yesterday, so the problem seems recent to me.

 

It's recent and based on yesterdays (from my another time zone point of view) web update :) But first sighs are more than 7 hours "old", which i mean is more enough for some kind of information from GS side...

Posted

Working with IT I know that some times things just happen, and maybe you havn't even realized it until your customers start yelling about it.

 

I hope it will be fixed soon as I trying to solve 100 mysteries, before next monday.

Posted

Yeah, really. I wonder every time, why they don't perform these updates in some kind of sandbox copy and test them.

After passing the tests they can update the working system (or switch the servers: sandbox to working and vice versa, but maybe that's too expensive).

Our IT do their updates this way.

Posted

There are no pictures being shown anywhere. The benchmark pages recovery photos have an error that states

 

404 - File or directory not found.

 

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

 

I only hope that the site can recover all of the pictures that were being stored on their server, as many people will be upset across all of GC land. I never realized just how important pictures are to all of varied activities of GC. Pictures seem to be at the very heart of what we love about GC....

 

Shirley~

 

===========

Posted

Logged in this morning to check my grids, and statistics aren't available.

 

Whenever I try to see my statistics, it hangs and ultimately says "Geocaching statistics are not available at this time."

 

There are no pictures (avatars, etc) available either.

Posted

The statistics in the userprofile are missing too.

 

Concur. After a lengthy attempt to load, the stats page does load, but with the following message:

 

Geocaching statistics are not available at this time.

Posted

This is due to some issues we had with server maintenance last night. We are working on it. Merging duplicate topics.

 

John, please keep us updated; GC.com looks cheerless without the graphics :)

Posted

all image that were hosted in the geocaching.com site are gone in my caches, but all picture outside are ok, so some files vanished from teh site... hope not ferever ;(

Posted

Maybe if people would stop creating new threads about no pictures and let Groundspeak do some work (instead of having to merge topic after topic about the same topic... :unsure: ) this could be resolved soon....

.

.

.

Calm down and go caching...or get to work...or sleep in...sheesh...

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