Changng PRIMARY email address for my gc.com

[+GRANPA ALEX]

Have to change my primary email address fro my account . . . entered the additional (new) one and asked for a validation email to be sent (clicked on that request) - it does not send to either the old or the new account.

 

If it does not, I can not validate the new address and then make IT my new primary . . . any suggestions????

[+The A-Team]

Have to change my primary email address fro my account . . . entered the additional (new) one and asked for a validation email to be sent (clicked on that request) - it does not send to either the old or the new account.

 

If it does not, I can not validate the new address and then make IT my new primary . . . any suggestions????

Have you checked the spam folder on the "new" email account? There have been countless times where Groundspeak email has been flagged as spam by email programs or providers.

[+StarBrand]

Have to change my primary email address fro my account . . . entered the additional (new) one and asked for a validation email to be sent (clicked on that request) - it does not send to either the old or the new account.

 

If it does not, I can not validate the new address and then make IT my new primary . . . any suggestions????

Have you checked the spam folder on the "new" email account? There have been countless times where Groundspeak email has been flagged as spam by email programs or providers.

Add Groundspeak.com and geocaching.com to a "safe" sender list - sometimes called a "white" list or friendly list. Just adding them to your contact list sometimes works as well. These days - there are so many possible layers of filtering that lost messages are sometimes hard to track down.

[+T.D.M.22]

Always the possibility you mis-spelled your new email address.