Find Caches Along Route not generating GPX file

[friduliina]

In the past I've several times created queries for finding caches along a route but today the feature seem not to work properly. At the first sight it seems working since a message saying "... your query has been generated" and the preview of the found caches is created. However, the GPX file (zipped) is never created and it doesn't appear on "my queries" page. I wonder if anyone else has encountered this problem?

 

regards,

Marienkäfer

[+StarBrand]

In the past I've several times created queries for finding caches along a route but today the feature seem not to work properly. At the first sight it seems working since a message saying "... your query has been generated" and the preview of the found caches is created. However, the GPX file (zipped) is never created and it doesn't appear on "my queries" page. I wonder if anyone else has encountered this problem?

 

regards,

Marienkäfer

 

Did you select a day of the week for the PQ to run?? (common issue)

Edited April 18, 2012 by StarBrand

[Moun10Bike]

Do you have another account besides the one you posted with above? This one is basic, and I can't find another one with your name or email address.

[Moun10Bike]

Never mind; I see you signed your above post with your username.

 

It looks like the generator for caches along a route might be stuck. I'll investigate.

[Pup Patrol]

In the past I've several times created queries for finding caches along a route but today the feature seem not to work properly. At the first sight it seems working since a message saying "... your query has been generated" and the preview of the found caches is created. However, the GPX file (zipped) is never created and it doesn't appear on "my queries" page. I wonder if anyone else has encountered this problem?

 

regards,

Marienkäfer

 

Were you a Premium Member in the past?

 

PQ's and "caches along a route" are PM perks.

 

 

B.

[Moun10Bike]

Okay, we gave the server a kick and things should be back up and running.

[+Gitchee-Gummee]

Were you a Premium Member in the past?

 

PQ's and "caches along a route" are PM perks.

 

 

B.

A sock puppet. Actual user has 2900 finds.

[friduliina]

Were you a Premium Member in the past?

 

PQ's and "caches along a route" are PM perks.

 

 

B.

A sock puppet. Actual user has 2900 finds.

 

Yes, sure I used the premium membership account (how would I have else been able to create queries.. ;-D ) and yes, I did select the day when to run the query. There is another issue with the forum why I couldn't post the message with the PM account: once at a time I changed the password for it and since then cannot log into the forum using it. But as for this secondary account I haven't changed password I can log in the forum using that.

 

Thanks for solving the issue so quickly. I'll try a bit later again and hope it will work correctly.

 

- Marienkäfer -

[+The A-Team]

There is another issue with the forum why I couldn't post the message with the PM account: once at a time I changed the password for it and since then cannot log into the forum using it. But as for this secondary account I haven't changed password I can log in the forum using that.

Just so you know, the forums don't use a different password than the geocaching.com website. They use the same username and password. There isn't anywhere in the forums where you can change your password. If your password works on geocaching.com, but not on the forums, you should email contact@geocaching.com to see if they can fix it, because there's definitely an error.

[friduliina]

There is another issue with the forum why I couldn't post the message with the PM account: once at a time I changed the password for it and since then cannot log into the forum using it. But as for this secondary account I haven't changed password I can log in the forum using that.

Just so you know, the forums don't use a different password than the geocaching.com website. They use the same username and password. There isn't anywhere in the forums where you can change your password. If your password works on geocaching.com, but not on the forums, you should email contact@geocaching.com to see if they can fix it, because there's definitely an error.

 

Well, I know that. The password is ok on geocaching.com but it just doesn't work here in the forum. I do have contacted the email address you mention but the proposed solutions didn't help. Maybe I should try again. Anyway, mentioning about the password issue was just to say that for PQ I had used a PM account; the one I signed my initial message on this thread. When writing this I see that the queries were generated correctly! Thanks again !

[Moun10Bike]

The issue is that your player account username contains extended characters. The forum software we use has a known issue handling such characters in a username.