+pinkiepie Posted August 29, 2011 Share Posted August 29, 2011 Hello, we have been Geocaching for a while and now we have the bug have decided to upgrade to being fully paid up members on this site. I ualso use CacheSense on my Blackberry. I chosen the 30US$ option, non-reoccuring, and paid by Paypal, however, when I log into my account it tells me I am a paid member and that membership expires on 9/23/11 - so that is just 25 days and not a year. Is this correct? Thank you. Quote Link to comment
+Bear and Ragged Posted August 29, 2011 Share Posted August 29, 2011 The site is experiencing a few problems with dates for renewals... Keep your receipts! If the situation doesn't correct itself in a day or two, contact Groundspeak, either: http://support.Groundspeak.com/index.php?pg=request or contact@geocaching.com In the forums, if you log out of the forums, then log back in, you will be shown as a Premium Member. (The main server and the forum side don't always sync!) Quote Link to comment
+pinkiepie Posted August 29, 2011 Author Share Posted August 29, 2011 Thank you very much for your swift reply it is very much appreciated, I will do just that. Quote Link to comment
+Wetterschaf Posted August 29, 2011 Share Posted August 29, 2011 I experienced the same problem! I gave a gift membership to one of my friends, at it also will expire in 25 days instead of one year. Hope this will be fixed soon! Quote Link to comment
+rutson Posted August 29, 2011 Share Posted August 29, 2011 Yes, it should be $30 for whatever proportion of the year Groundspeak can keep their servers running. About 80% of the times I've tried of late :$ Quote Link to comment
+HazelS Posted August 29, 2011 Share Posted August 29, 2011 (edited) And don't forget - if you registered your Garmin GPS and got your free month, it'll still tell you your sunscription is due for renewal when you've still got your free month to run... Don't fret, you'll still be a Premium Member.... Edited cos I have fat fingers Edited August 29, 2011 by HazelS Quote Link to comment
+simplysup Posted August 30, 2011 Share Posted August 30, 2011 And don't forget - if you registered your Garmin GPS and got your free month, it'll still tell you your sunscription is due for renewal when you've still got your free month to run... That wasn't the case for me; I registered several free months (I have/had 4 Garmin units), and my renewal date was modified by the addition of a month on each occasion. My initial renewal was due in July, but now the site tells me (correctly) that renewal is due in October. Quote Link to comment
+Stefo and Swash Posted September 1, 2011 Share Posted September 1, 2011 I recently had my membership renewed as a present, and received an email stating renewed until 01/01/0001. I want to check what expiry date really is, but can't seem to find it displayed anywhere since the site update a week or two ago. Can anyone point me at the correct place to look for this. Thanks Steve Quote Link to comment
+HazelS Posted September 1, 2011 Share Posted September 1, 2011 And don't forget - if you registered your Garmin GPS and got your free month, it'll still tell you your sunscription is due for renewal when you've still got your free month to run... My initial renewal was due in July, but now the site tells me (correctly) that renewal is due in October. Yes, the site tells you the correct month, but you get an email when it SHOULD have been renewable!! It's just a hiccough, but some unsuspecting people may rush on over and buy new membership when they needn't for another month! Quote Link to comment
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