+JackieInLR Posted October 19, 2010 Share Posted October 19, 2010 Today when I try to upload a photo to attach to a log, I get a generic 'error has occurred' screen. I have uploaded numerous photos in the past without any problems. This is the first time this has happened. Anyone have any ideas? Thanks, JackieInLR Maumelle, AR Quote Link to comment
+Ambrosia Posted October 19, 2010 Share Posted October 19, 2010 I guess that it's a known issue, and that Groundspeak is working on it. If you resize your photos beforehand (I can't remember how small), then they may go through. Personally, I'm not going to mess with resizing. If I had to do that with all my photos, I'd go crazy. I really hope that Groundsepak fixes this soon, because I have a lot of photos to post. Quote Link to comment
+popokiiti Posted October 20, 2010 Share Posted October 20, 2010 It's a pain, and even when I resized, I got the same error message. Even I could upload to the cache log, but that was prior to the latest update. Hopefully it is being worked on.... Quote Link to comment
+jomouse Posted October 20, 2010 Share Posted October 20, 2010 Yep, I have had the same problem today. Trying to log the picture of my 1000th find. But I keep getting the error message. Never had that problem before. Quote Link to comment
+popokiiti Posted October 21, 2010 Share Posted October 21, 2010 Maybe we should mention this again in Feedback as it doesn't seem to have been resolved yet. It would happen just as I was starting to take more photos for cache logs! Quote Link to comment
+LittleDragonFamily Posted October 23, 2010 Share Posted October 23, 2010 I'm glad its not just me. I've been trying to upload photos for a couple of days now and keep getting the error message. Its soooo frustrating. Hopefully it will be sorted out soon. Quote Link to comment
+popokiiti Posted October 24, 2010 Share Posted October 24, 2010 I know it is a bug they are aware of, and it is being worked on. I am going to leave it until next month before I try again...maybe even the middle of the month. Quote Link to comment
+camerog21 Posted October 25, 2010 Share Posted October 25, 2010 This has been happening to me for the past 3 weeks or so. I was on vacation and did quite a few earth/virutal caches and can't upload the pics. Have been getting the same error as you and I have tried on 3 different computers. Have had a 10 finds deleted because of this and am getting very frustrated. Help!!!!!!!!!!!! Quote Link to comment
BenderCo Posted October 27, 2010 Share Posted October 27, 2010 (edited) I just got into this only a few days ago and I can't make a profile pic or upload pics of me with the cache on the log. I don't get as far as getting an error message. Can the picture come from my hard drive or does it have to be online already? If so...how do you put a picture online ? Edited October 27, 2010 by BenderCo Quote Link to comment
fenderreenie Posted October 31, 2010 Share Posted October 31, 2010 I just tried to put some pics on some of my caches and I was getting the "error homepage" message... BenderCo, when I try to post a pic, I first log the find, then go back to the cache page, and under where my log is, I hit "Upload and image for this log" then it lets you take your pics from your hard-drive. I put all my caching pictures into a folder on my "desktop" so it's easier for me to find them on there then rummaging through other files/folders....Hope this helps...But you still might get the "error" message everyone's talking about- I hope they fix it soon! Quote Link to comment
+popokiiti Posted October 31, 2010 Share Posted October 31, 2010 I just tried to put some pics on some of my caches and I was getting the "error homepage" message... BenderCo, when I try to post a pic, I first log the find, then go back to the cache page, and under where my log is, I hit "Upload and image for this log" then it lets you take your pics from your hard-drive. I put all my caching pictures into a folder on my "desktop" so it's easier for me to find them on there then rummaging through other files/folders....Hope this helps...But you still might get the "error" message everyone's talking about- I hope they fix it soon! Good idea keeping caching photos in a separate file on your desktop...I may just follow your example! Quote Link to comment
+jvwands Posted November 2, 2010 Share Posted November 2, 2010 I keep getting a popup window saying I need a URL.. Where do I find that??? Quote Link to comment
+popokiiti Posted November 5, 2010 Share Posted November 5, 2010 I keep getting a popup window saying I need a URL.. Where do I find that??? Are you getting that when you are uploading a pic to the forums, or to the cache log? I've never been asked for a URL for the latter...yet! Quote Link to comment
+Six-legged Duo Posted November 5, 2010 Share Posted November 5, 2010 Add my name to the list of frustrated geocachers trying to upload pics! Customer service was no help. She never even told me that they changed the format and that's what the problem was. I thought it was my computer until I read the foums. She told me to resize my pics and I use Piscasa, but when I click on browse and go to Piscasa, it uploads every pic I have in the file!! It won't give me the option of which pic to upload. Very, very frustrating as I love taking lots of pics.!! Quote Link to comment
+popokiiti Posted November 12, 2010 Share Posted November 12, 2010 Today is the first time I have read about the 600x450 pixel rule. The site always resized after uploading before te October update. Even after resizing it was a no-go for me, so I've given up again. Until next month's update - or the one after! Are we able to upload to the cache page from an external host like Flickr? If so....anyone care to explain in simple terms, for a computer simpleton like myself, how to? Thanks in advance! Quote Link to comment
+BlueDeuce Posted November 12, 2010 Share Posted November 12, 2010 Has anyone opened a feedback post on this issue? Quote Link to comment
+Scott Cache Seekers Posted November 12, 2010 Share Posted November 12, 2010 Has anyone opened a feedback post on this issue? I just managed to upload two photos for a virual cache and then it started again 'An Error Has Occurred', I tried several more times and gave up again. This has been going on for a few weeks now. Quote Link to comment
+popokiiti Posted November 14, 2010 Share Posted November 14, 2010 Has anyone opened a feedback post on this issue? There was one after the October update, not sure if there has been another. Quote Link to comment
+BlueDeuce Posted November 14, 2010 Share Posted November 14, 2010 (edited) ... Edited November 14, 2010 by BlueDeuce Quote Link to comment
+popokiiti Posted November 14, 2010 Share Posted November 14, 2010 Has anyone opened a feedback post on this issue? I found something in Feedback BlueDeuce, and it seems that resizing is what is recommended. That would be fine if it worked. It's frustrating when something that was working just fine has been messed with improved. Quote Link to comment
+Team_GiHa Posted January 6, 2011 Share Posted January 6, 2011 I'm still having problems uploading photos. Anyone know anything further on this? Quote Link to comment
+popokiiti Posted January 6, 2011 Share Posted January 6, 2011 Someone resized by 25% and said that worked OK. I tried, (and was successful!) uploading a pic to my cache gallery as a test without resizing. However, when I tried the same thing to one particular cache log, again it was a no-go. I have now given up on that one. I believe that there has been an increase in size allowed for photo uploading in the latest update..... Quote Link to comment
+Team_GiHa Posted January 6, 2011 Share Posted January 6, 2011 I can't upload photos regardless of the size. It's very frustrating. Quote Link to comment
+Tizzie Posted January 8, 2011 Share Posted January 8, 2011 (edited) I've been getting the same error message since the last site upgrade. Has anyone else noticed that the field where the file name goes when you browse to the photo is greyed out? It looks as if for some reason, planned or not, the feature isn't available. I don't think it has anything to do with the filesize at all as the box is greyed out before you select the file you want to upload. Edited January 8, 2011 by Tizzie Quote Link to comment
+autigerman Posted January 8, 2011 Share Posted January 8, 2011 I'm a newbie, about 2 weeks into this game. I had no problems uploading photos last weekend (I believe directly from my GPSr) and I just uploaded another pictue from my computer. Everything is working fine for me. Quote Link to comment
+popokiiti Posted January 9, 2011 Share Posted January 9, 2011 I'm a newbie, about 2 weeks into this game. I had no problems uploading photos last weekend (I believe directly from my GPSr) and I just uploaded another pictue from my computer. Everything is working fine for me. Glad you are having success with geocaching and picture uploading! Welcome to the fun also. May I ask if you resized any of the photos you uploaded to the cache logs? Maybe there has been a fix I have not been aware of. Quote Link to comment
+Mr. Wilson & a Mt. Goat Posted January 9, 2011 Share Posted January 9, 2011 Someone resized by 25% and said that worked OK. I tried, (and was successful!) uploading a pic to my cache gallery as a test without resizing. However, when I tried the same thing to one particular cache log, again it was a no-go. 25% seems to fix it for some, I`ve recommended it to a couple people and it seemed to work. Has worked for me as well. an increase in size allowed for photo uploading in the latest update..... File size, or picture size? Quote Link to comment
+popokiiti Posted January 9, 2011 Share Posted January 9, 2011 (edited) I *think* I read in the release notes an increase in "picture size." Hadn't realised there was possibly a decrease which could have caused issues for me. How do you reduce it by 25%? I should be playing with photos to work it out myself, I know.......... edit to add :- found under Bug Fixes in Release Notes re the December update - "23745 upload of large image to cache or log produces server error. Increased allowable image size to prevent server error." Edited January 9, 2011 by popokiiti Quote Link to comment
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