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VantagePoint/Triton 1500 problem


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Both software and GPSr worked great until I updated the VP software to 1.60. Now VP locks up every time I connect the GPSr. I get a VP not responding message. Tech support has been useless. I have uninstalled reinstalled both VP and GPSr firmware with the same results. I even tried a new Triton 1500 on VP. Worked great until I updated firmware 1.42 and the same problems started. I have also tried everything on two different PCs and OP systems. Magellan is saying I'm the only one complaining about the problem. I find that hard to believe. Any similar experiences? I have been so frustrated I went out and bought a Garmin 60CSx. Magellan, you are chasing away customers!

Edited by titakerh
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Both software and GPSr worked great until I updated the VP software to 1.60. Now VP locks up every time I connect the GPSr. I get a VP not responding message. Tech support has been useless. I have uninstalled reinstalled both VP and GPSr firmware with the same results. I even tried a new Triton 1500 on VP. Worked great until I updated firmware 1.42 and the same problems started. I have also tried everything on two different PCs and OP systems. Magellan is saying I'm the only one complaining about the problem. I find that hard to believe. Any similar experiences? I have been so frustrated I went out and bought a Garmin 60CSx. Magellan, you are chasing away customers!

I am having similar problems. No tech help either

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