+StaticTank Posted April 13, 2009 Share Posted April 13, 2009 I see that there were some new caches in my area but there were no emails sent to notify me! Is there something wrong with the email server? StaticTank Link to comment
+Maingray Posted April 13, 2009 Share Posted April 13, 2009 I have PQs that have run but not delivered for a few hours yet (gmail), but I am getting watchlist emails. Link to comment
+Maingray Posted April 13, 2009 Share Posted April 13, 2009 (edited) I have PQs that have run but not delivered for a few hours yet (gmail), but I am getting watchlist emails. Just got a PQ in very late... BUT it went to the wrong email address... first time I've seen that (it has an alternate email address account set up in the PQ, but this time it went to my primary gc.com account address). Edited April 13, 2009 by Maingray Link to comment
OpinioNate Posted April 13, 2009 Share Posted April 13, 2009 There was an issue with the email server not sending out some generated PQs, so those PQs are being sent out a second time. I wonder if this reset caused your PQ to be sent to your default email address. Link to comment
Moun10Bike Posted April 13, 2009 Share Posted April 13, 2009 Maingray, we took a look internally at your Pocket Queries that you had set up to run today and three had an alternate address set while one did not. Is it possible that it was that one that showed up at your primary account address? Link to comment
+tomturtle Posted April 13, 2009 Share Posted April 13, 2009 I requested a My Finds PQ this morning, but have not received it, even though it appears that it ran. Link to comment
+Chaotica_UK Posted April 13, 2009 Share Posted April 13, 2009 Of five caches published this afternoon I only had email notification for one of them. Come on Groundspeak this must be the third time in recent months, how many more times are we having to raise this issue? Link to comment
+Maingray Posted April 13, 2009 Share Posted April 13, 2009 Maingray, we took a look internally at your Pocket Queries that you had set up to run today and three had an alternate address set while one did not. Is it possible that it was that one that showed up at your primary account address? Just had a second one delivered to the "incorrect" address. No, I also checked.. these were both set for the alternate address. The latest one: http://www.geocaching.com/pocket/gcquery.a...1d-c514b91f7d85 "[GEO] Pocket Query: 27516_2008_11_21-2009_1_23" Link to comment
Moun10Bike Posted April 13, 2009 Share Posted April 13, 2009 It looks like the cause might have been spaces that were appearing at the end of the alternate email that you entered. The code now looks for such spaces and trims them off. Please let me know if you encounter this again, and thanks! Link to comment
+knabino Posted April 13, 2009 Share Posted April 13, 2009 How does one go about getting the PQs 'resent'? I have 4 that were sent between midnight and 2am this morning and never arrived. Link to comment
+Maingray Posted April 13, 2009 Share Posted April 13, 2009 It looks like the cause might have been spaces that were appearing at the end of the alternate email that you entered. The code now looks for such spaces and trims them off. Please let me know if you encounter this again, and thanks! ok. I'll see if any come tomorrow. Still missing one from today which says it ran early this morning. Link to comment
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