Missing Information

[+c_b_mazur]

Ok here is the deal. I just went out and bought a new in the box, Magellan Sportrak Pro. It came with the cover and belt clip, the data cable, wrist strap and the Mapsend software. However In all of that they did not give me the product key to unlock the Mapsend software. Have I overlooked something? or is this a common problem with this software. I emailed Magellan and their advice was to use the 11 digit long S/n of the GPS for the 25 Digit product key. I donno. If Magellen wont resolve this quickly I might just have to go back to a Garmin. So far its been a disappointment for my Magellan.

[SandyGarrity]

I emailed Magellan and their advice was to use the 11 digit long S/n of the GPS for the 25 Digit product key. I donno. If Magellen wont resolve this quickly I might just have to go back to a Garmin.

 

Hi - looks like they gave you the info you asked for, I'd get back to them if you still have a problem.

[Dale_Lynn]

If Magellen wont resolve this quickly I might just have to go back to a Garmin. So far its been a disappointment for my Magellan.

 

Did you try the tech support solution?... Did it do anything?

 

Enquiring minds want to know...

 

Dale

Edited February 16, 2007 by Dale_Lynn

[+Team Dubbin]

Did you even try loading any maps to it yet? In addition to my Garmin I too have a Sportrak and never had to enter any code in the mapsend software.

[+embra]

This may not be particularly relevant, but just to check: which MapSend program are you trying to unlock? And can you tell which version it is?