+CindyLouWho2 Posted November 11, 2020 Posted November 11, 2020 Today I could not log in to geocaching. When I tried a message popped up that an email had been sent to my email address to validate my account. No such email was in my inbox. Tried again and the message popped up again and I noticed it had a link to click to have the validate email sent again, so clicked that, email arrived and I was able to validate. I just found it very weird, never had to do that before . Has this recently happened to any other members? With things that are being hacked these days just a little cautious. Quote
+Max and 99 Posted November 11, 2020 Posted November 11, 2020 8 minutes ago, CindyLouWho2 said: Today I could not log in to geocaching. When I tried a message popped up that an email had been sent to my email address to validate my account. No such email was in my inbox. Tried again and the message popped up again and I noticed it had a link to click to have the validate email sent again, so clicked that, email arrived and I was able to validate. I just found it very weird, never had to do that before . Has this recently happened to any other members? With things that are being hacked these days just a little cautious. That's a valid question. I've only had to do it when creating a new account. I'm assuming that you had already done that when you created your account which is why this new message was suspicious! Quote
+CindyLouWho2 Posted November 11, 2020 Author Posted November 11, 2020 Yes exactly I am a long time member, so this was weird. I need to update my payment info due to an expired credit card. But I'm not really wanting to do that if my geocaching account has been hacked. I have sent an email to geocaching in the help center. Hopefully they can provide some info and reassurance that their website hasn't been hacked to get peoples credit card numbers. Quote
RuideAlmeida Posted November 11, 2020 Posted November 11, 2020 (edited) 16 minutes ago, CindyLouWho2 said: Has this recently happened to any other members? At least once... but not that recently. April, 2018. Edited November 11, 2020 by RuideAlmeida Quote
+CindyLouWho2 Posted November 11, 2020 Author Posted November 11, 2020 Thank you RuideAlmedia, hoping this is a harmless event. I will wait to hear back from Geocaching HQ as well, I appreciate your input. Quote
+niraD Posted November 11, 2020 Posted November 11, 2020 Perhaps Groundspeak sent email to your account and that email bounced. Repeated bounced email and similar issues have caused Groundspeak's email servers to be marked as spam sources, and Groundspeak has started working harder to avoid that. I think that one of the things they've done has been to mark email accounts as unvalidated after email bounces. Quote
+CindyLouWho2 Posted November 11, 2020 Author Posted November 11, 2020 Okay thank you niraD, a possibility, good to know. Quote
+CindyLouWho2 Posted November 11, 2020 Author Posted November 11, 2020 NiraD , you were right , it appears that this is exactly what has happened. I heard back from HQ. They are working on it to fix. Quote
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