Adventure App. Position not updated after submitting answer.

[+Willem Pijper]

Since this week I have a problem in the Adventure Lab-app. After submitting an answer and moving towards the next lab the GPS isn’t moving. The distance stays the same. I have to stop and restart the app and load the adventure again. Wasn’t a problem before.

Running on iOS 12.4.6 on an iPad mini 3. 

[+NLBokkie]

Exact same problem here, running on iOS 13.4.1 on iPhone 8 Plus.

[ktaylor211]

Hello @Willem Pijper

 

Thank you for sharing this detailed information. The current "work around" seems to be closing out and re-starting the app after each found Location. Apologies for the inconvenience here! The team at HQ is looking into this issue and we hope to have it resolved quickly. 

We appreciate your participation and patience during this experimental phase of the Adventure Lab platform!

 

Best, 

Ktaylor211

[+Willem Pijper]

I haven’t tested it but maybe it is related to the setting when the app uses location data even when not active. This setting was changed from using location data only when the app is in use to always. 

[ktaylor211]

On 5/18/2020 at 9:26 AM, ktaylor211 said:

Hello @Willem Pijper

 

Thank you for sharing this detailed information. The current "work around" seems to be closing out and re-starting the app after each found Location. Apologies for the inconvenience here! The team at HQ is looking into this issue and we hope to have it resolved quickly. 

We appreciate your participation and patience during this experimental phase of the Adventure Lab platform!

 

Best, 

Ktaylor211

Update June 3rd: as of last week, this map bug has been resolved.