cannot use website

[+Teahan_family_hk 1]

for the last week everytime I try to logon onto the Wherigo website or use the app on my iphone I get the following message:

 

An Error Has Occurred

Your request has resulted in an error. Please return to this site's home page to continue.

 

I get the same message when trying through internet explorer and chrome on my laptop. See attached picture. 

 

Any help would be greatly appreciated. 

[+verturin 3]

you need you relog with your identifiant on each visit !

[+Teahan_family_hk 1]

It won't even let me login anymore. I cannot access any of the pages.

[+Teahan_family_hk 1]

I deleted the app and have created a new account and it works.

[+SoLi17 0]

The same error message is displayed when I try to log in to Wherigo, so that I am unable to download a cartridge at the moment. What can I do? I have a Premium Account for geocaching.com, but when I use my login data to log in to Wherigo, it does not work. What can I do? What do you mean by

On 1/25/2020 at 9:43 AM, Teahan_family_hk said:

I deleted the app and have created a new account and it works.

Which app have you deleted and what kind of new account have you created?