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Message center not refreshing

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Last Sunday I got a message from someone doing one of my caches. After a reply I was waiting for a response with the chatscreen from the app open, so I could see their response immediately because I might need to check on my cache because of the problem. After 16 minutes I still had no reply in my screen. I send another message and then all of a sudden their reply from 13 minutes before showed up in my screen.

Having a realtime chat with someone with the app is kind of impossible this way...


I assume this isn't how it is supposed to work...

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