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[BUG] Creating a route impossible - map empty


DerLakaiMS

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When creating a route to base a PQ on it, there should be a map displayed below the "From" and "To". With Firefox 35.0.1 on Windows 7 x64 the map stays empty, sampe with Chrome. No issues with other maps on the site, even the one showing other peoples routes works.

 

Anybody having the same issue?

 

thanks,

DerLakaiMS

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I've seen a handful of reports of this, but there has been no pattern identified so far among those who are experiencing it. It works for some in some browsers and not for others. Do you have any add-ons running in your browser(s) or Internet security/AV software that might be interfering? Is JavaScript enabled?

 

I can't get the routes to work right either. I have 2 laptops and 3 PC's. All on Win 7. I use IE 11, Firefox and Chrome. On my work PC IE will work but not FF or Chrome. Not having any issues with Googlemaps or GE.

 

To the OP; if you build the route in Google and export to .kml you can import that into GC.com and it will work. It is just the building of the routes that is broken. You can even call up past routes that you have created.

 

Edit; Poked around some and found that FF reported that some unencrypted information was being blocked. I checked the option to allow unencrypted information and the Create/Edit a Route started working. I will have another look at Chrome in a bit.

 

Edit 2; in Chrome I found a message that the site was trying to download scripts from unauthenticated sources. Checked the option to allow unsafe sources and it started working in Chrome as well.

 

Looks like GC.com needs to find and encrypt this data.

Edited by two left feet
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The issue seems to involve using http:// vs. https:// protocol, at least in some cases. Do you have problems if you use http://? What method(s) (e.g. direct navigation, links, etc.) are you using to get to the page?

 

With all three browsers manually typing in http://www.geocaching.com results in a connection with https:// Mostly I use bookmarks / favorites and the url inlcudes https://.

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The issue seems to involve using http:// vs. https:// protocol, at least in some cases. Do you have problems if you use http://? What method(s) (e.g. direct navigation, links, etc.) are you using to get to the page?

With all three browsers manually typing in http://www.geocaching.com results in a connection with https:// Mostly I use bookmarks / favorites and the url inlcudes https://.

Have you tried changing it to "http" while on the route creation page? I just tried it there, and while the map was blank on the https, it showed up when I changed it to http.

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Using Chrome from my personal laptop at home. When trying to create a route the map is blank. A Shield looking icon appears next to the star used to bookmark a site shows up and says: "This page is trying to load scripts from unauthenticated sources". Below the text is a link that says: "Load unsafe scripts". Clicking this link allows the map to run.

 

There is an additional link in the drop down from the shield icon that says "learn more". Clicking it takes you here;

https://support.google.com/chrome/answer/1342714

 

Hope this helps.

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Have you tried changing it to "http" while on the route creation page? I just tried it there, and while the map was blank on the https, it showed up when I changed it to http.

 

Essentially what you are doing is the same as the link to allow loading unsafe scripts. The link draws a red line through the HTTPS to indicate it is no longer a secure connection. You are correct that this also gets the map to appear.

 

So we have a couple of workarounds but the issue still needs to be corrected.

 

Wish I had known this a couple weeks ago. Just got back from a 2,000 mile road trip and doing caches all along it.

Edited by two left feet
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