+Bohstom Posted September 12, 2014 Share Posted September 12, 2014 I have a number of notifications set up to alert me to new hides but the emails have stopped for no obvious reason. The last ones I received were on September 4th. New caches have been published since then but no notifications were received. I also do not get copies of emails I have sent through the website or emails sent to me through the website. I still get the emails telling me of new logs in my hides or those I am watching. These emails are not being blocked by my server so I am stumped as to what is going on. Any help would be much appreciated. Thanks. Quote Link to comment
Moun10Bike Posted September 12, 2014 Share Posted September 12, 2014 In that time, our server shows a record of sending you 48 notifications of cache publication and 4 copies of emails sent to another user. Quote Link to comment
+Bohstom Posted September 12, 2014 Author Share Posted September 12, 2014 None of them were delivered and they are not being stopped at my server because the other emails from noreply@geocaching.com are coming to me. Quote Link to comment
Moun10Bike Posted September 12, 2014 Share Posted September 12, 2014 Have you checked your spam filter? Quote Link to comment
+Bohstom Posted September 12, 2014 Author Share Posted September 12, 2014 Nothing i being blocked. I asked my IT person to look for blocked emails and there were none. Stuff from noreply@geocaching.com will normally be delivered directly yo my inbox. It looks to me like they simply are disappearing into the ether. It cannot be a case of some from noreply@geocaching.com being stopped and others getting through. I doubt there is anything unique about the emails concernng new logs in existing caches. Quote Link to comment
Moun10Bike Posted September 12, 2014 Share Posted September 12, 2014 Please send an email to our Customer Support team using this link. We'll be better able to help you via that avenue than through the forums here. Quote Link to comment
+Bohstom Posted September 12, 2014 Author Share Posted September 12, 2014 Great. Thanks. Quote Link to comment
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