+TheNinjaJedi Posted September 12, 2011 Share Posted September 12, 2011 I just upgraded to a premium membership, mostly for PQ's. I use my iPhone for caching and do not have another GPSr at this time. I now see a PQ menu on the home screen of my iPhone but when I click on it it says that I have not created any PQs and should go to the website to do so. I have created a few and they are showing on the site but not on my iPhone. Any thoughts? Quote Link to comment
+EdrickV Posted September 12, 2011 Share Posted September 12, 2011 Just a thought (since I don't have an iPhone and don't know how the app works) have you given the PQs a day to run? Quote Link to comment
+TheNinjaJedi Posted September 12, 2011 Author Share Posted September 12, 2011 I have received an email saying that my queries are ready to download, but they still do not show in the iPhone app. Quote Link to comment
+Bullygoat29 Posted September 12, 2011 Share Posted September 12, 2011 You have to select Pocket Queries at the bottom of the main screen of the app and select which PQ's you want to save. Quote Link to comment
+GoofTroopUK Posted September 13, 2011 Share Posted September 13, 2011 You have to select Pocket Queries at the bottom of the main screen of the app and select which PQ's you want to save. Mine to says they are ready and yet when i log the app and go to pocket queries it says i dont have any Can we get this fixed please Quote Link to comment
+TheNinjaJedi Posted September 13, 2011 Author Share Posted September 13, 2011 I have created PQ's online and they say they are ready to download yet when I click on the PQ menu from the iPhone app it says there are none made. I just signed up for a premium membership mostly for this feature and it seems to not work. Quote Link to comment
+Bullygoat29 Posted September 13, 2011 Share Posted September 13, 2011 I suggest contacting Groundspeak. They don't monitor these forums for these type of problems. Quote Link to comment
+TheNinjaJedi Posted September 13, 2011 Author Share Posted September 13, 2011 I suggest contacting Groundspeak. They don't monitor these forums for these type of problems. Thanks for the reply, I have contacted them and am waiting for a reply. I was mostly wondering if this is a common issue or if I am alone. Quote Link to comment
+ram-fam Posted September 13, 2011 Share Posted September 13, 2011 You need to uninstall the Geocaching app on your phone and reinstall it. For some reason if you have it installed before becoming a premium member, it doesn't figure out your new status. At least that is what I had to do. Aaron I suggest contacting Groundspeak. They don't monitor these forums for these type of problems. Thanks for the reply, I have contacted them and am waiting for a reply. I was mostly wondering if this is a common issue or if I am alone. Quote Link to comment
+TheNinjaJedi Posted September 13, 2011 Author Share Posted September 13, 2011 You need to uninstall the Geocaching app on your phone and reinstall it. For some reason if you have it installed before becoming a premium member, it doesn't figure out your new status. At least that is what I had to do. Aaron I suggest contacting Groundspeak. They don't monitor these forums for these type of problems. Thanks for the reply, I have contacted them and am waiting for a reply. I was mostly wondering if this is a common issue or if I am alone. I have tried this and the PQ's still do not display on the phone, I do now see the pocket queries menu on the home screen. Is there a way to install the file that gets emailed to me to the iPhone app manually? Quote Link to comment
+TheNinjaJedi Posted September 17, 2011 Author Share Posted September 17, 2011 Got this working, GS support was a great help. I had the PQ set to delete after running and this caused it not to show in the iPhone app. I changed it to run weekly on a selected day and not PQ's run perfect on the app. Thanks to all who offered to help! Quote Link to comment
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