+TXPathfinder Posted July 6, 2011 Share Posted July 6, 2011 I've been a premium member since 2006 and for some unknown reason I cannot get the computer to accept my credit card payment. I complete the payment page, click onto the next page, accept that the info is correct and clicking that request I'm taken back to the Premium Membership info page. No confirmation that my payment was accepted. What am I doing wrong. I've never had this problem before. Please help! Quote Link to comment
+Gitchee-Gummee Posted July 6, 2011 Share Posted July 6, 2011 Try emailing contact@Groundspeak.com, they are really good about helping or solving this problem. It seems to pop up now and again. Quote Link to comment
+TXPathfinder Posted July 6, 2011 Author Share Posted July 6, 2011 Thanks for input. I have notified Geocaching a couple days ago. I'm hoping for a quicker reply from someone in this forum. Quote Link to comment
+Bear and Ragged Posted July 6, 2011 Share Posted July 6, 2011 Thanks for input. I have notified Geocaching a couple days ago. I'm hoping for a quicker reply from someone in this forum. They seem fairly quick, especially if you're trying to give them money... Could try http://feedback.geocaching.com and see if they respond over there. (GS staff read the Feedback site, but not the forums.) Quote Link to comment
+TXPathfinder Posted July 6, 2011 Author Share Posted July 6, 2011 Okay, thanks for the replies. I decided to use my PayPal account. Of course I forgot my password, etc. and after looking for 10 minutes I found that info. I logged on to PayPal and guess what it worked. I am again a premium member. Geocaching doesn't like my credit card but likes my PayPal account. I guess that's okay but still wondering why the credit card wasn't accepted. Thanks everybody! Quote Link to comment
+popokiiti Posted July 6, 2011 Share Posted July 6, 2011 Maybe ask Groundspeak which credit cards they accept. Back in May, my Visa went through OK. Quote Link to comment
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