+cricrietJF Posted May 13, 2011 Share Posted May 13, 2011 Hello, I tried to activate my TB and they tell me that it doesn't exist. I looked at the numbers and letters; I tried to change but it doesn't work. Is it possible that my TB is not OK (error)? cricrietJF Quote Link to comment
+Eartha Posted May 13, 2011 Share Posted May 13, 2011 Did you try to look it up? Or activate? Use this linkto activate, and be sure to log in. Quote Link to comment
+cricrietJF Posted May 13, 2011 Author Share Posted May 13, 2011 (edited) Yes, I used this link to activate (I activated two TBs before and it's ok). It doesn't work for just one. The activation code is the same for my 3 TBs, is it normal? Edited May 13, 2011 by cricrietJF Quote Link to comment
+BlueDeuce Posted May 13, 2011 Share Posted May 13, 2011 The activation code is the same for my 3 TBs, is it normal? Yes. Verify you are entering the tracking number correctly. Check for things like 0 vs O, 1 vs l, 2 vs Z, 5 vs S, 8 vs B, etc. Quote Link to comment
+Eartha Posted May 13, 2011 Share Posted May 13, 2011 Then, if that fails, please write to contact @ geocaching .com for help. Explain the situation, include the tracking number on the tag and your profile information. Quote Link to comment
+cricrietJF Posted May 14, 2011 Author Share Posted May 14, 2011 Then, if that fails, please write to contact @ geocaching .com for help. Explain the situation, include the tracking number on the tag and your profile information. I will contact them soon because letters and numbers are correct. Thank you Quote Link to comment
+KBfamily Posted May 14, 2011 Share Posted May 14, 2011 This happened to me once before....Geocaching.com took care of it for me...I actually had to send them a picture of the tag so they could see I wasn't reading it wrong. Quote Link to comment
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