Moving Trackables Into Collection - Help

[+hollora]

I am slowly moving my trackables into the new Collection option. But - I have encountered, so far, 5 coins which I can not move/drop into the collection. In fact, I now can't even get them changed back to a traveling coin to drop.

 

Has anyone else encountered this problem? How did you get it resolved?

 

Thought I would ask here before posting a question to Groundspeak. Thank you.

[+Droo]

You mean you can't get them into your Inventory or when you do you can't find or call up the option to move to your collection?

Maybe they've been made incollectible somehow or at some point.

[Maine Family]

I am slowly moving my trackables into the new Collection option. But - I have encountered, so far, 5 coins which I can not move/drop into the collection. In fact, I now can't even get them changed back to a traveling coin to drop.

 

Has anyone else encountered this problem? How did you get it resolved?

 

Thought I would ask here before posting a question to Groundspeak. Thank you.

I put all my coins that are keepers in my collection and didn't have any trouble.

[+hollora]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

[Maine Family]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

Sorry to hear about your daughters mother-in-law.

Yesterday I couldn't move my coins but today I could. Hope it works for you too.

Edited August 19, 2010 by Maine Family

[+gardengorilla]

Yea, this has happened to me as well. I thought it was maybe because they had discovery logs on them but that isn't the case either.

This whole system is pretty time consuming, there must be an easier way to do this.

[+BlueDeuce]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

 

There was recently a system problem with moving Trackables.

 

Try this:

 

Go to http://www.geocaching.com/my/

 

Near the top of the page you should see a link for "Trackables Inventory". Click that and on the right, next to each of your travelers you should see Action: Move to Collection.

Edited August 19, 2010 by BlueDeuce

[Maine Family]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

 

There was recently a system problem with moving Trackables.

 

Try this:

 

Go to http://www.geocaching.com/my/

 

Near the top of the page you should see a link for "Trackables Inventory". Click that and on the right, next to each of your travelers you should see Action: Move to Collection.

 

 

It is working for me tonight.

Edited August 19, 2010 by Maine Family

[+gardengorilla]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

 

There was recently a system problem with moving Trackables.

 

Try this:

 

Go to http://www.geocaching.com/my/

 

Near the top of the page you should see a link for "Trackables Inventory". Click that and on the right, next to each of your travelers you should see Action: Move to Collection.

 

 

 

Wow, that is soooo much easier! Thanks

[+hollora]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

 

There was recently a system problem with moving Trackables.

 

Try this:

 

Go to http://www.geocaching.com/my/

 

Near the top of the page you should see a link for "Trackables Inventory". Click that and on the right, next to each of your travelers you should see Action: Move to Collection.

 

That was how I was trying to do it - I suspected a system problem. Seems all better now - thank you!

[Maine Family]

@ Maine Family - this was exactly what I was attempting to do - a few coins at a time. @ Droo - I have them in Inventory - just can't move them into the collection (read below). I even tried making them not collectible and starting again - nothing works.

 

I went and edited the coin to collectible. Then when I went to the coin to move it to my collection the only options were to write a note OR discover it. My collection is quite large and the list is getting longer as I work to move them into the collection.

 

Sorry it has taken so long to post back - there was a death in the family (my daughter's mother-in-law) and things have been a bit crazy here.

 

There was recently a system problem with moving Trackables.

 

Try this:

 

Go to http://www.geocaching.com/my/

 

Near the top of the page you should see a link for "Trackables Inventory". Click that and on the right, next to each of your travelers you should see Action: Move to Collection.

 

That was how I was trying to do it - I suspected a system problem. Seems all better now - thank you!

Glad it is working for you now.