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Premium Membership question?


Hobo2

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I've been a premium member for a few years now, I had my account set up on auto payment. This year I thought I'd try something new and just pay for a full year. I did this back on May 1st using PayPal, but my membership has not been upgraded yet. I sent a note to Groundspeak a few days ago, but still have not heard anything. I went into where it said upgrade your account by entering a code that starts with the letter "S", but I see no code in any of my receipts. In my PayPal account it says I paid, I just emailed Groundspeak again, but I'm worried because I plan on doing some caching this weekend.

 

My question is, is there a link which offers a more immediate resolution to something like this, after all it has been 12 days?

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