Garmin e trex h frozen problem

[amretired]

I have bought a secondhand Garmin e trex h for my nephews but it seems to be frozen. I have tried the hard reset as advised on the Garmin site. Although the handheld says 'are you sure you want to reset' I cannot make any of the buttons work to change no to yes. The only way to switch off the unit is by removing the batteries. Is anyone out there able to help?

Thanks - Kath

[Motorcycle_Mama]

Moving to the GPS and Technology forum.

[MikeB3542]

FWIW, my eTrex Legend has had controls that got dodgy. The toggle that allows you to scroll around is the usual culprit -- sometimes it refuses to let me move the scroll bar or pan. My guess is it is an electrical connection that is weak -- these units will take a good drop or two (unlike an iPhone) but that doesn't mean the shock helps matters. A few gentle taps usually clears things up (emphasis on gentle!)

[+Jeep4two]

The eTrex H doesn't have the dpad joystick like the Legend. I also had the issues with the Legend dpad, but resolved them by opening the uint and cleaning around the contacts.

 

With the H if you aren't getting any response from any of the buttons on the left it could be a similar issue, or something larger.

 

Have you tried taking the batteries out, and giving the buttons on the unit a good work out. Press the buttons numerous times (dozens and dozens) firmly with the batteries out. This might help make the contacts work on the buttons.

 

You should feel a very soft (and quiet) click giving feedback on the button presses.

[amretired]

Thanks for the advice but it didn't work

[amretired]

Thanks for the advice. The buttons do click and they work to switch on and also to do a hard reset but then everything freezes and fails to work. It's good to know that people are out there and willing to help. Thanks

[+Wadcutter]

Although the handheld says 'are you sure you want to reset' I cannot make any of the buttons work to change no to yes.

I haven't tried it with my Etrex but you are suppose to be able to avoid this message by using the sequence "Page" plus "Enter" plus "Up" at the same time and then while holding them down press the "on/off" button. Hold the keys down for 5 seconds to perform the reset.

[GermanSailor]

Thanks for the advice. The buttons do click and they work to switch on and also to do a hard reset but then everything freezes and fails to work. It's good to know that people are out there and willing to help. Thanks

Try to run the wepupdater and install the newest firmware or re-install the current one.

 

Doing this once reanimated one you my Garmins.

 

GermanSailor