+Blackjack Bailey Posted June 20, 2009 Share Posted June 20, 2009 Has anyone ever given a fellow cacher a Premium membership gift certificate? I'm a bit worried - I rewarded a certain cacher for the FTF on one of my caches, by giving him a Premium Membership Gift Certificate online. I filled in all his contact details, including his email address, as well as my credit card details, and then the Gift Certificate gets emailed directly to the cacher. However, after the payment was processed online, I was presented with my receipt, but it had the beneficiary details of someone I don't know! A certain John Smith, with email address phaton3@yahoo.com! Is this a scam? I tried to get hold of the cacher to whom I donated the gift, so that he could check his email, but he's nowhere near a computer all day. How do I check whether or not the certificate had, in fact, gone to the right person? Or is there somehow of cancelling the transaction? Quote Link to comment
+FierceDeityLink1 Posted June 20, 2009 Share Posted June 20, 2009 I haven't, but maybe he gave it to someone else? Shouldn't you have just done "automatically upgrade/renew the recipient's membership" instead? It seems like there's a clear advantage to premium members to be the FTF, which might mean it was given away to a fellow regular user. Just speculation. Quote Link to comment
+Blackjack Bailey Posted June 20, 2009 Author Share Posted June 20, 2009 No, he couldn't have done that - I submitted the certificate minutes after he phoned me from the cache site, and it's at least a 2 hour hike from there to his car! So he would not have received it yet. Besides, I phoned him soon after I picked up the problem, hoping that he could pick up his emails on his cellphone, but he can't. Quote Link to comment
+Tricky Vicky & Mickey Posted June 20, 2009 Share Posted June 20, 2009 Suggest you e-mail contact@geocaching.com - we recently had a problem with our premium membership and they sorted it out for us. They do take quite some time to respond, but once they did, it was soon sorted out. Hope this helps! Quote Link to comment
+Blackjack Bailey Posted June 20, 2009 Author Share Posted June 20, 2009 Thanks - I've done that, and I've received an auto-responder email from them with a ticket number. Hopefully I'll hear from them soon, or else the cacher in question will be able to confirm receipt of the certificate later today! Quote Link to comment
+Blackjack Bailey Posted June 21, 2009 Author Share Posted June 21, 2009 Just a quick update - the cacher has confirmed that he has not received the Gift Certificate by email, so my donation has most certainly been intercepted by a fraudster! I have sent another email to GC, quoting my ticket number, advising them of this development and requesting them to either forward a Gift Certificate directly to the intended recipient or to refund me the $30. It's a pity that it's a weekend now, so I will probably only get a response tomorrow at the earliest. Quote Link to comment
+DamhuisClan Posted June 21, 2009 Share Posted June 21, 2009 It will be interesting to find out what the outcome is going to be. Following this with interest. Quote Link to comment
Love Posted June 22, 2009 Share Posted June 22, 2009 I'll take a look into this and get back with you via your ticket Blackjack Bailey. I am sorry it didn't send properly. Quote Link to comment
+Blackjack Bailey Posted June 23, 2009 Author Share Posted June 23, 2009 All's well that ends well! Annie from Groundspeak sent me a copy of the Gift Certificate code, and it has been successfully activated by the intended recipient! Quote Link to comment
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