+MisterNixter Posted December 14, 2008 Share Posted December 14, 2008 Introduced my daughter and her family to geocaching a while back and gave her my Garmin Map 60, which gave me an excuse to upgrade to a Map 60 CSx. Got it yesterday, registered it online and today I tried to upload maps from my Mapsource Ver 6 software that I used with the older unit. According to the paperwork with the software, as I understand it, I can have two GPS units on the software. When I try to upload, the GPS says it is transferring data, but then I get a message that the maps are not unlocked for the GPS. The mapping software recognizes the new GPS, but won’t unlock. I entered the 25 digit code, as instructed, but still no luck. What am I missing? Quote Link to comment
+DanOCan Posted December 14, 2008 Share Posted December 14, 2008 Awhile back (2006?) Garmin changed their software to only allow unlocking to a single unit -- if the mapset you are using in Mapsource is newer than that you may find it is only unlocked to the original unit. Quote Link to comment
Bob Morphew Posted December 14, 2008 Share Posted December 14, 2008 Awhile back (2006?) Garmin changed their software to only allow unlocking to a single unit -- if the mapset you are using in Mapsource is newer than that you may find it is only unlocked to the original unit. ... but if you bought it before Garmin changed their policy from a 2-GPS licence to a single unit, then call Garmin Customer Service and they will give you another unlock code for the 60CSx. Bob Quote Link to comment
+Red90 Posted December 14, 2008 Share Posted December 14, 2008 When using the unlock utility, are you using the option to unlock a second unit? Quote Link to comment
+MisterNixter Posted December 15, 2008 Author Share Posted December 15, 2008 I bought the software before they limited it to one GPS. I don't see an option to unlock a second GPS Quote Link to comment
GeoBobC Posted December 15, 2008 Share Posted December 15, 2008 Contact Garmin Customer Support. If you indeed have a version that allows unlocking two units, they should be able to give you a second unlock code. 800-800-1020. Quote Link to comment
+Red90 Posted December 15, 2008 Share Posted December 15, 2008 I bought the software before they limited it to one GPS. I don't see an option to unlock a second GPS You choose that you need a 25 character unlock code, then sign in and you should have the option if the product had two unlocks and you have not used it. or go to my.garmin.com and unlock online. There should be no need to phone Garmin. What specific version are you trying to unlock? Quote Link to comment
+MisterNixter Posted December 15, 2008 Author Share Posted December 15, 2008 City Select North America V6 Quote Link to comment
+MisterNixter Posted December 15, 2008 Author Share Posted December 15, 2008 I caled Garmin tech support today and after 33 minutes on hold, got a very helpful tech who issued me a new unlock code and talked me through the process to get it working on the new GPS. Quote Link to comment
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