Not Receiving Any Notifications

[buckeyealum]

For over a week now, I have not received any cache notifications, including caches that I own. How can I remedy the situation?

[Motorcycle_Mama]

Check with your ISP to make sure that they aren't throttling emails from Groundspeak.

 

Or change to a different email address to see if they come through. The majority of the time this is an issue at the receiver end not at the sender end.

[+Quiggle]

Moving to website forum.

[buckeyealum]

I received the weekly Groundspeak update.

[Keystone]

The weekly update originates from a different sending address, lobot @ geocaching.com. Check for blocks, filters, etc. on the address for notifications (owner, watchlist, etc.) which is noreply @ geocaching.com. Ask your ISP if you don't solve the problem on your side. You can also write to Groundspeak and ask them to research your account and provide a log of when the messages were sent to you, refused by your ISP, etc.

[buckeyealum]

Thank you!

[+Ockette]

I haven't been receiving my emails either (hotmail account), and I've been unable to check if it's hotmail because every time I go to my profile and try to change my email address, I get a big error message.

[+whistler & co.]

I have been receiving all notifications except the ones I really, really want (newly published caches). This has been an ongoing problem that seems to occur several times a week for the past month or so. Sometimes I get them and sometimes I don't. Three other cachers I know (using a total of four email services) have been experience the same thing to varying degrees.