GARMIN eTREX LEGEND CX CONNECTION PROBLEM

[+Demius7]

Hi we need some help. We have had our eTrex Legend CX for about a year and a half. We had to send it back last year because it stoped communicating with our computers and it just started turning off by itself. They replaced it for us but all of a sudden our eTrex is no longer connecting to computers. Has anyone had this problem. Yes we have tried all of the fixes on the Garmin website and when we told them the problem they just told us to try looking under device management once again. If you have had this problem could you please let us know how you fixed it.

 

So far we updated Mapsource and we updated our drivers. When we plug it in the GPS knows it is plugged in but it does not know it is connected. If that makes sense. Neither does the computer. We have also tried a new cord with the same problem.

 

Please help.. and thank you

 

Demius7 aka Tracey and Jay

[jormeroid]

My Vista Cx did that once, it was receiving power from my PC, but not showing up as a device. I hadn't plugged the USB cable far enough into the GPS for all of the connections to be made. Pushed the plug all of the way in to the GPS, and it was fixed.

[+Demius7]

Hey thanks for the idea, that's not it though... any other ideas?

[+KG GeoCachers]

When you're having problems like that it's always a good idea to reboot your computer. After it starts up, make this task the first and only thing you do. Sometimes that clears it up.

Recently, our PDA wasn't communicating with the PC. Rebooting cleared it.

[+Chuy!]

What error message(s) are you getting?

 

When I bought my Venture Cx and Vista HCx, MapSource said it couldn't find the grmnusb.sys driver even though I had the most recent version of MapSource installed. All I had to do was tell it where to go look for the driver - under the I386 folder. This problem aroused when I plugged the USB cable into a different USB port! Same thing - just told MapSource to find the driver in the I386 folder and all was well.