hammerwieser Posted May 13, 2007 Share Posted May 13, 2007 I just purchased a travel bug dogtag, but when I try to activate it the website will not accept the activation code that came with the dogtags. It will accept the tracking #, but not the activation code. I'm nervuos about this because I already dropped off the TB in a cache and now cannot activate it. HELP!!! Quote Link to comment
+BlueDeuce Posted May 13, 2007 Share Posted May 13, 2007 (edited) Do you still have the packaging it came in? Just curious, would this be your 'Traveling Montana Griz' bug? Edited May 13, 2007 by BlueDeuce Quote Link to comment
+ajn1963 Posted May 13, 2007 Share Posted May 13, 2007 I received my travel bug today also, and not able to activate it with the Activation Code. I sent a message to contact@Groundspeak.com for assistance. I am sure they will help out shortly. I just purchased a travel bug dogtag, but when I try to activate it the website will not accept the activation code that came with the dogtags. It will accept the tracking #, but not the activation code. I'm nervuos about this because I already dropped off the TB in a cache and now cannot activate it. HELP!!! Quote Link to comment
hammerwieser Posted May 13, 2007 Author Share Posted May 13, 2007 I also contacted geocaching.com, but haven't heard back yet. I'm just worried someone is going to get the TB, try to log it and it isn't even activated yet. Quote Link to comment
hammerwieser Posted May 13, 2007 Author Share Posted May 13, 2007 Do you still have the packaging it came in? Just curious, would this be your 'Traveling Montana Griz' bug? No, it's a new TB I just purchased. I guess I'm just destined to never have a TB! Quote Link to comment
+Edsfind Posted May 15, 2007 Share Posted May 15, 2007 anyone herd back yet,i have the same thing going on,i got 4 and only 1 will activate>>>>and 3 have the same activation codes! hmmm Quote Link to comment
+BlueDeuce Posted May 15, 2007 Share Posted May 15, 2007 Yes they have the same activation code. What happens when you try to activate them? Quote Link to comment
+Eartha Posted May 15, 2007 Share Posted May 15, 2007 Make sure the Os are not 0s and Ss are not 5s, etc... And yes, they have the same activation code. Quote Link to comment
+Eartha Posted May 15, 2007 Share Posted May 15, 2007 Also, post a note to the cache page and ask whoever picks it up to hold it until you get it straightened out. Quote Link to comment
+Edsfind Posted May 15, 2007 Share Posted May 15, 2007 ok i got 2 to work but the other 2 will not activate,there is no S 5 O, does it have to be upper case or lower case , i tryed it both ways Quote Link to comment
+ajn1963 Posted May 15, 2007 Share Posted May 15, 2007 contacts@geocache.com replied yesterday and fixed my activation code problem. I was able to activate my travel bug afterwards. Quote Link to comment
+Eartha Posted May 15, 2007 Share Posted May 15, 2007 Edsfind, I forwarded your email to Groundspeak, I do not have the access to the database to fix those kinds of issues. That's a home base type operation. Quote Link to comment
+Edsfind Posted May 16, 2007 Share Posted May 16, 2007 thanks Eartha, i got your email sent you a reply, Quote Link to comment
+Edsfind Posted May 17, 2007 Share Posted May 17, 2007 thanks again for you help Eartha, everything worked out,Bugs are fixed! Quote Link to comment
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