BoudreauxLA Posted July 21, 2006 Author Share Posted July 21, 2006 I bet if you call Garmin customer support, they will straighten it out for you. Good Luck! Quote Link to comment
+Thrak Posted July 21, 2006 Share Posted July 21, 2006 I think there is a scam going on by Garmin. I bought a new GPS MAP 76CSx. Just today I got a card from Garmin saying my rebate was denied. The postcard said I have an invalid serial number. I think Garmin know they may save a buck or two. Not everyone has time to go after a $100.00. I filled out all the paperwork very carefully, double checking everything and look what happens. I am very disappointed in Garmin and not sure what to do if anything. Has anyone on this Forum had this happen to them? A quick note on this unit GPSMAP 76CSx.. It is awesome! It even aquires in my house. If I have to fight for my rebate it will be the last Garmin I will ever own. Contact them and check the serial number they have against the one on your unit. Make sure that the number you gave them actually IS the serial number and not a different number. On the 76CSx the number is under the power cord flap on the back. Remove the battery cover and it's easy to see. Quote Link to comment
+Centex Trekker Posted July 21, 2006 Share Posted July 21, 2006 OK, I sent my rebate stuff on 07/06/06, certified so I can prove they received it. I checked on it with USPS, and Garmin got it on the 11th. When I go to the rebate website, nothing appears. Is there an e-mail address for this sort of thing? Thanks. I had to wait quite a while before I got the email from the rebate place. Thanks. Quote Link to comment
Brampton Mike Posted July 21, 2006 Share Posted July 21, 2006 I think there is a scam going on by Garmin. I bought a new GPS MAP 76CSx. Just today I got a card from Garmin saying my rebate was denied. The postcard said I have an invalid serial number. I think Garmin know they may save a buck or two. Not everyone has time to go after a $100.00. I filled out all the paperwork very carefully, double checking everything and look what happens. I am very disappointed in Garmin and not sure what to do if anything. Has anyone on this Forum had this happen to them? A quick note on this unit GPSMAP 76CSx.. It is awesome! It even aquires in my house. If I have to fight for my rebate it will be the last Garmin I will ever own. I bought my 76CSx before the allowable date in the rebate program and I emailed Garmin requesting I be allowed the rebate and they said no problem.......got my rebate a few days back.....email them........what do you have to lose???? Quote Link to comment
+Centex Trekker Posted July 21, 2006 Share Posted July 21, 2006 (edited) I just got an e-mail with my rebate tracking #. Still no status other than that on the rebate site. Just got this available. Track Your Rebate Check Status of Rebate Tracking Results: Status Details Rebate: $100.00 Rebate Check Rebate Information For: xxxxxxxxx Promotion: Garmin GPSMAP 76Cx and 76CSx $100 Rebate Submission Type: MAIL-IN Date Received: 07-21-2006 Status Detail: Your rebate is valid and is scheduled for final processing. Edited July 22, 2006 by Centex Trekker Quote Link to comment
+Thrak Posted July 28, 2006 Share Posted July 28, 2006 Don't get too excited. My rebate page has been saying that since July 8 -- today is July 28. 20 days of saying " Status Detail: Your rebate is valid and is scheduled for final processing." No rebate in the mail yet........ Quote Link to comment
+The Driscoll's Posted July 29, 2006 Share Posted July 29, 2006 Don't get too excited. My rebate page has been saying that since July 8 -- today is July 28. 20 days of saying " Status Detail: Your rebate is valid and is scheduled for final processing." No rebate in the mail yet........ Same here rebate valid for final processing July 5th and still waiting but it should arrive. Quote Link to comment
+Thrak Posted August 9, 2006 Share Posted August 9, 2006 Since my rebate page has said "Your rebate is valid and is scheduled for final processing" since July 8th I decide to use the Contact Us link to ask how long it typically takes to actually receive the rebate once your page displays that message. In order to use the contact page you have to fill out a number of required fields with name, email, phone, etc. No problem. However, ONE of the fields that is required is the manufacturer field. There is a large drop-down list to choose from and no way to manually enter a manufacturef. GARMIN IS NOT ON THE LIST. Therefore I am unable to get my query to go through. If this place is handling all of the Garmin rebates then why isn't Garmin on the list? At this point I'm pretty annoyed. Quote Link to comment
BoudreauxLA Posted August 9, 2006 Author Share Posted August 9, 2006 Since my rebate page has said "Your rebate is valid and is scheduled for final processing" since July 8th I decide to use the Contact Us link to ask how long it typically takes to actually receive the rebate once your page displays that message. In order to use the contact page you have to fill out a number of required fields with name, email, phone, etc. No problem. However, ONE of the fields that is required is the manufacturer field. There is a large drop-down list to choose from and no way to manually enter a manufacturef. GARMIN IS NOT ON THE LIST. Therefore I am unable to get my query to go through. If this place is handling all of the Garmin rebates then why isn't Garmin on the list? At this point I'm pretty annoyed. Call Garmin direct. I ran into a slight problem and Garmin straightened it out immediately. I ask Garmin why they were not listed on the drop down list, and the rep said Garmin wanted to handle any problems themselves. Quote Link to comment
+Centex Trekker Posted August 9, 2006 Share Posted August 9, 2006 (edited) [quote name=BoudreauxLA' date='Aug 9 2006, 11:36 AM' post='2395304' Call Garmin direct. I ran into a slight problem and Garmin straightened it out immediately. I ask Garmin why they were not listed on the drop down list, and the rep said Garmin wanted to handle any problems themselves. Do you have the number handy? Never mind, let me re-phrase the question. I found these numbers on their site. Which one did you use? Technical Support (for all Garmin products except Apollo aircraft) - Monday — Friday - 8 a.m. — 5 p.m. Central time (closed holidays) - 1-800-800-1020 - 1-888-442-7646 or - (913) 397-8200 Garmin International Inc. 1200 East 151st Street Olathe, KS 66062-3426 (Kansas City metro area) Phone: (913) 397-8200 Fax: (913) 397-8282 Thanks. Edited August 9, 2006 by Centex Trekker Quote Link to comment
+Centex Trekker Posted August 26, 2006 Share Posted August 26, 2006 I received my rebate today. I mailed the information on 6/16/06. That's pretty quick. It sure is since it took over two months for mine to arrive. Quote Link to comment
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