+PG501 Posted August 12, 2020 Share Posted August 12, 2020 Re Discover the Ards Peninsula We have just made our new Adventure Lab cache public but the mobile app smart link and QR code are not working. Help please PG501 Quote Link to comment
+Tungstène Posted August 12, 2020 Share Posted August 12, 2020 Did you really put a dot at the end of the short code (ArdsPeninsula)? Does it work better if you remove it? Quote Link to comment
ktaylor211 Posted August 12, 2020 Share Posted August 12, 2020 12 hours ago, PG501 said: mobile app smart link and QR code are not working @Tungstène is correct that the period (.) at the end of your code word may be affecting this. Otherwise, if you are experiencing trouble with your Adventure, (example: the Location answers appear incorrect or QR code does not work), it is most likely that your Adventure Lab app has stored a previous test version and is not showing the latest test or final version. You will need to delete all previous test versions from both the web builder and the mobile app. In this case, it is likely the old versions in the app that need removed. Steps to delete test in app: In the app, go to the Directory tab by selecting the menu symbol in the upper right-hand corner of the screen Select ‘Test’ Adventure Swipe it left I hope this helps. Please let us know if these steps do not help. Quote Link to comment
+PG501 Posted August 13, 2020 Author Share Posted August 13, 2020 Thanks guys. The problem has been resolved. PG501 Quote Link to comment
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