+oerterg Posted January 29, 2017 Share Posted January 29, 2017 Since 7 am Sunday morning i keep getting a notification ( a text) of a new geocache every 2 min. It is for the same geocache. I have turned off the instant notification and deleted my number from my account. It still is messaging me. Thankfully i have unlimited test messages but i cant stand this. Has any one had this problem or and ground speak employees can help? Quote Link to comment
+NYPaddleCacher Posted January 29, 2017 Share Posted January 29, 2017 Since 7 am Sunday morning i keep getting a notification ( a text) of a new geocache every 2 min. It is for the same geocache. I have turned off the instant notification and deleted my number from my account. It still is messaging me. Thankfully i have unlimited test messages but i cant stand this. Has any one had this problem or and ground speak employees can help? Since the notification system only sends to email addresses, it sounds like the problem may be with the email to SMS gateway you're using. Quote Link to comment
+Mudfrog Posted January 29, 2017 Share Posted January 29, 2017 That's a weird one to me. Not sure if this will help or not but you might try logging out of the geocaching site and then back in. This tends to help with other issues at times. Quote Link to comment
HiddenGnome Posted January 31, 2017 Share Posted January 31, 2017 Since 7 am Sunday morning i keep getting a notification ( a text) of a new geocache every 2 min. It is for the same geocache. I have turned off the instant notification and deleted my number from my account. It still is messaging me. Thankfully i have unlimited test messages but i cant stand this. Has any one had this problem or and ground speak employees can help? Hi oerterg, We have had reports of this type of behavior in the past, but each time our systems show a single email being sent to an email -> SMS address. The messages eventually stop, but unfortunately there is nothing on our side that we can do that would alleviate the issue once it has begun. If you would like to privately send me the email address that you were using for the notification I can check our systems to confirm that we are not sending duplicate notifications to you. Thanks! Quote Link to comment
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