+Team Batpony Posted September 7, 2011 Share Posted September 7, 2011 OK, so I recently bought a Garmin eTrex Venture. When I got home, I took the unit and cable out of the box. UGH its SERIAL!!! So I dug out my serial-to-USB converter, hooked it all up, installed the drivers and Garmin Communicator, went into GSAK, set it up, and it surprisingly worked. I transferred some caches, and it worked perfectly. BUT NOW HERE IS THE PROBLEM. It's been about a week, and I went to claim my free trial premium membership. So I hooked up my Garmin, the PC went "da dunk" like it does when you plug in something. I turned the unit on, registered it at the garmin website, and then went to the gc.com garmin free premium membership trial. I hit "Activate your trial" and it says this: "The Garmin device is either not connected or to isn't registered at My Garmin." So I went to the Garmin Communicator test page, and it says that the plugin is installed, but it does not detect the unit... Could someone please help me? Quote Link to comment
+Ms.Scrabbler Posted September 7, 2011 Share Posted September 7, 2011 Garmin has the best customer service I've ever encountered. give them a call. Quote Link to comment
+Team Batpony Posted September 7, 2011 Author Share Posted September 7, 2011 Garmin has the best customer service I've ever encountered. give them a call. I would, but 1: it's a used GPS, and 2: they specifically say on their website that they do not give customer support for serial connection trouble... Quote Link to comment
Pup Patrol Posted September 7, 2011 Share Posted September 7, 2011 A moderator will probably move this thread to the GPS and Technology forum, where you already have a thread about the same topic: http://forums.Groundspeak.com/GC/index.php?showtopic=281728 Quote Link to comment
+Team Batpony Posted September 7, 2011 Author Share Posted September 7, 2011 Mods, please keep it here, it'll get more replies! Quote Link to comment
+Team Batpony Posted September 7, 2011 Author Share Posted September 7, 2011 I solved it kind of. It turns that my palm handheld's sync software was loaded, and it kept fighting with the GPS over COM4. I quit the software, and it worked on garmin's site, BUT THERES STILL AN ISSUE... It still gives me the error on the gc.com free pm thingy... How can I fix THAT? Quote Link to comment
+GeoGeeBee Posted September 7, 2011 Share Posted September 7, 2011 I solved it kind of. It turns that my palm handheld's sync software was loaded, and it kept fighting with the GPS over COM4. I quit the software, and it worked on garmin's site, BUT THERES STILL AN ISSUE... It still gives me the error on the gc.com free pm thingy... How can I fix THAT? It's a used GPS. Maybe the free pm has already been used, too? Quote Link to comment
+Team Batpony Posted September 7, 2011 Author Share Posted September 7, 2011 I solved it kind of. It turns that my palm handheld's sync software was loaded, and it kept fighting with the GPS over COM4. I quit the software, and it worked on garmin's site, BUT THERES STILL AN ISSUE... It still gives me the error on the gc.com free pm thingy... How can I fix THAT? It's a used GPS. Maybe the free pm has already been used, too? It says nothing about already used... It says this: The Garmin device is either not connected or to isn't registered at My Garmin. Quote Link to comment
+webscouter. Posted September 7, 2011 Share Posted September 7, 2011 Sounds like you need to register it at www.mygarmin.com Quote Link to comment
+pppingme Posted September 7, 2011 Share Posted September 7, 2011 It sounds like you are getting past this point, but, some of those usb/serial adapters are very flaky, and for some reason the garmin protocol really seems to push them to their limits. You might post what chipset your adapter has and people can comment on if they've had good or bad luck with that particular adapter. Quote Link to comment
+Team Batpony Posted September 7, 2011 Author Share Posted September 7, 2011 Sounds like you need to register it at www.mygarmin.com No, I did it... "Thank you for registering your eTrex Venture® at Garmin.com. By registering with us, you'll have access to the most recent information about your device." Quote Link to comment
+TheAlabamaRambler Posted September 8, 2011 Share Posted September 8, 2011 Are you using Firefox? Garmin Communicator wouldn't work at all until last week with my new 62st under Firefox and Windows 7. They 'fixed' it but it's still flaky. Try using Internet Explorer. Quote Link to comment
+Team Batpony Posted September 8, 2011 Author Share Posted September 8, 2011 Sounds like you need to register it at www.mygarmin.com I did. It sounds like you are getting past this point, but, some of those usb/serial adapters are very flaky, and for some reason the garmin protocol really seems to push them to their limits. You might post what chipset your adapter has and people can comment on if they've had good or bad luck with that particular adapter. I honestly have no clue which chipset it is, as Windows 7 detected it automatically, so I had no need to manually get drivers like in XP... Are you using Firefox? Garmin Communicator wouldn't work at all until last week with my new 62st under Firefox and Windows 7. They 'fixed' it but it's still flaky. Try using Internet Explorer. I am using firefox. I will try IE when I am back on my PC. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.