+CarouselGirl Posted August 22, 2011 Share Posted August 22, 2011 I have just renewed my annual membership and it gave me wrong start & end dates. It gave me a start date of 10/3/2010 and an end date of 10/3/2011. I sent an email to advise them of the error, but was wondering if anyone else just renewed recently and had the same problem??? Hoping they fix me soon!! Quote Link to comment
+Matthew 7:7 Too Posted August 22, 2011 Share Posted August 22, 2011 I have just renewed my annual membership and it gave me wrong start & end dates. It gave me a start date of 10/3/2010 and an end date of 10/3/2011. I sent an email to advise them of the error, but was wondering if anyone else just renewed recently and had the same problem??? Hoping they fix me soon!! This is a longstanding bug, and one that Geaocaching are well aware of! When I renewed earlier this year, I sent a complaint and feedback, and eventually had my membership renewed with the correct dates and a statement that they were working on a solution. It appears that they have been too busy working on inovations no-one needs to put right annoying bugs like this though. Chris Quote Link to comment
+TeamHadge Posted August 22, 2011 Share Posted August 22, 2011 Yep, me too! Gave me wrong start date and a random end date in just three weeks time, not a year. Have emailed Groundspeak then saw the message about the site having problems and thought it must be related to that. As long aas they don't cancel my membership early then I won't worry too much... Quote Link to comment
+CarouselGirl Posted August 23, 2011 Author Share Posted August 23, 2011 (edited) Wow, they fixed it already. Just email them if this happens to you!!! Edited August 23, 2011 by CarouselGirl Quote Link to comment
+marshal54 Posted August 25, 2011 Share Posted August 25, 2011 Happened to me yesterday but fixed today after an email to HQ. Quote Link to comment
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