+JamieMul Posted March 29, 2010 Share Posted March 29, 2010 Hi All, I was wondering if anyone else is having trouble contacting Geocachestore.com.au? I made an order with them on the 2/3/2010. I heard from them on the 10/3/2010 about my order saying that some goods were not in stock and I would get a partial refund for those items and that the rest would be shipped the next day. Since then I have had no contact at all. No goods have arrived and I have not received the partial refund. I have sent numerous emails asking about my order. I have used both the contact phone numbers on their website twice and both go to the same 3rd party message service. I have used their special "contact us" form and I have sent a message via their online chat system. After all this I have heard nothing. I have used this site in the past and they shipped my order quite quickly and were good to deal with so I am a bit confused as to this sudden lack of communication and service. Does anyone in the caching community know anything about this site? Cheers, Jamie. Quote Link to comment
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