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Can any Satmap users help please ?

I've recently bought a full UK 1:50000 sd map for my Satmap. I load it on and everything zooms in fine on the West of the country. The East half will only zoom to the pre-installed base map. When I connect the unit to Satsync it says there's two parts to the card, but I cant seem to get the second part (If that's the East Half) to work.

 

I've contacted Satmap, but waiting for a reply. Just wondered if anyone could tell me where I'm going wrong.

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