+hamfolk Posted January 13, 2010 Share Posted January 13, 2010 I received a Garmin vista hcx for Christmas and cannot download geocaches from your website. A window pops up and says I need to download Garmin Communicator plugin. I did this along with Activex control as they required it. Their test page showed that I downloaded successfully. So, I came back to geocaching. com and proceeded to download a geocache and the same little window popped up. Yesterday, geocaching.com was down for maintenance and when the website came back up, I went to download a geocache and a 500 internal server error popped up. Garmin is telling me that it is not them, not my PC, but it came from your end. What needs to be done? Quote Link to comment
Rocketsteve Posted January 14, 2010 Share Posted January 14, 2010 I received a Garmin vista hcx for Christmas and cannot download geocaches from your website. A window pops up and says I need to download Garmin Communicator plugin. I did this along with Activex control as they required it. Their test page showed that I downloaded successfully. So, I came back to geocaching. com and proceeded to download a geocache and the same little window popped up. Yesterday, geocaching.com was down for maintenance and when the website came back up, I went to download a geocache and a 500 internal server error popped up. Garmin is telling me that it is not them, not my PC, but it came from your end. What needs to be done? The Geocaching.com website is having trouble just loading the webpages correctly, so that might be part of the problem. Another might be your browser. You need to be running IE6 or later, or you could also use Mozilla Firefox. I also have a Vist HCx and when I went on the site to download a cache to my GPSr, it downloaded with no problem, even though the webpages loaded extremely slow. Hopefully, the techies will finish doing whatever they're doing to the website, and things will get back to normal. Quote Link to comment
+hamfolk Posted January 14, 2010 Author Share Posted January 14, 2010 I received a Garmin vista hcx for Christmas and cannot download geocaches from your website. A window pops up and says I need to download Garmin Communicator plugin. I did this along with Activex control as they required it. Their test page showed that I downloaded successfully. So, I came back to geocaching. com and proceeded to download a geocache and the same little window popped up. Yesterday, geocaching.com was down for maintenance and when the website came back up, I went to download a geocache and a 500 internal server error popped up. Garmin is telling me that it is not them, not my PC, but it came from your end. What needs to be done? The Geocaching.com website is having trouble just loading the webpages correctly, so that might be part of the problem. Another might be your browser. You need to be running IE6 or later, or you could also use Mozilla Firefox. I also have a Vist HCx and when I went on the site to download a cache to my GPSr, it downloaded with no problem, even though the webpages loaded extremely slow. Hopefully, the techies will finish doing whatever they're doing to the website, and things will get back to normal. I called Garmin and they seem to think that it's not my problem but this websites server as I did receive an error msg. I don't have either IE6 or Mozilla Firefox. I am running off a 5 year old Windows XP machine that just got an upgrade to its memory as the hard drive was running real slow. Would that cause a problem because if I didn't get the memory, an IT specialist told me the machine might crash at any given time. Quote Link to comment
Rocketsteve Posted January 15, 2010 Share Posted January 15, 2010 PM sent to "hamfolk". Quote Link to comment
+sprkygrg Posted January 16, 2010 Share Posted January 16, 2010 i had similar problems, haven't had to deal with it since I started using GSAK. takes a premium membership, which I feel is a bargain, and GSAK (free if you want it to be, but again worth the money). you can also download from garmin's site. Quote Link to comment
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