+DopeyDuck Posted June 25, 2009 Share Posted June 25, 2009 I'm stepping onto my soap box here and am a little dazed and confused. My question is.... Am I a premium member or Basic member? When I log in and look at My Profile page, (GC.com/my) the one you see when you click on your name, in the top right corner it says I am a Premium Member and my subscription renews on Jul 3, 2009. Scrolling down the page and view My Account Details, within there is says I'm a basic member and it allows me to renew. I know there is a grace period, but why cut me off early? And where did my auto-renew via Paypal feature go? I remember an announcement about changing the auto renew, but I read that as previous members would be grandfathered in. If I misunderstood that, no big deal, I'll renew with a credit card. But where did my premium membership go? It's still June. Stepping off my soap box now. Thanks all for listening. Link to comment
+sTeamTraen Posted June 25, 2009 Share Posted June 25, 2009 I can't answer for the software issue. But remember that you can "top up" your membership at any time, without losing out. If you renew today for one year, you will have 365 days added to the existing renewal date. Link to comment
+DopeyDuck Posted June 25, 2009 Author Share Posted June 25, 2009 I tried that, but because the system saw me as a basic member, it gave me a start date of today with an end date 1 year from now. I ended up sending an email to Groundspeak and a couple of hours later, it now shows me as a premium member again. Link to comment
Love Posted June 25, 2009 Share Posted June 25, 2009 I tried that, but because the system saw me as a basic member, it gave me a start date of today with an end date 1 year from now. I ended up sending an email to Groundspeak and a couple of hours later, it now shows me as a premium member again. This should be fixed in the system now. Let us know if the Premium Membership is not working for your properly. Link to comment
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