OpinioNate Posted July 31, 2008 Share Posted July 31, 2008 Some members have reported that their legacy PayPal subscriptions (monthly or yearly) have failed to renew properly at the time payment was made. We are currently investigating this issue and will have a fix ready as soon as possible. In the interim, we have added a grace period to all recently expired Premium Memberships to ensure our members have access to the enhanced Premium Membership features while we address the issue. Please be aware that, for a short time, the Premium Membership expiration date shown in your profile may not be accurate, but will be updated to reflect your actual account expiration date once the fix is in. Groundspeak will ensure that all our customers receive the full benefit for any Premium Membership payments made. If you have specific questions about your PayPal subscriptions please direct them to contact@geocaching.com. Link to comment
+pascal1947 Posted August 19, 2008 Share Posted August 19, 2008 Why is Geocaching.Com interested in my billing address if I am renewing with PayPal? Link to comment
+pascal1947 Posted August 30, 2008 Share Posted August 30, 2008 Why is Geocaching.Com interested in my billing address if I am renewing with PayPal? Since I felt that Geocaching.Com had no business asking for my billing address when I am paying with PayPal, I filled in completely bogus information. Subscription renewed without a problem. One further note--on the Geocaching.Com payment receipt page, it instructs to click on the "Continue" button. There is no "Continue" button on the page. Closest is "Return to Geocaching.Com". Link to comment
+trouters1 Posted September 2, 2008 Share Posted September 2, 2008 Yesterday I re-newed my membership with a credit card and today I see my renewal date has not changed. Did my transaction take place? Think I filled everything out properly. Thank you Link to comment
Recommended Posts